Vicki Rogers
Apex,NC
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Experienced in using a variety of software applications and calendar management. Known for reliability and collaborative approach, with quick capacity to learn and apply new skills. Excellent communication and organizational skills.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Senior Program Support Specialist
Town of Apex
09.2023 - Current
- Optimized budget management by closely monitoring 13 expenses accounts and identifying cost-saving opportunities.
- Facilitated collaboration between multiply departments to ensure seamless integration of real estate objectives into overall organizational strategies.
- Provided timely and accurate progress reports on real estate to stakeholders, facilitating decision making.
- Created documents, reports, and spreadsheets detailing program information.
- Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
- Maintained strict confidentiality while handling sensitive client information according to established ethical guidelines.
- Improved accuracy in document management through meticulous proofreading and editing of legal documents.
- Conducted thorough title searches and examinations, mitigating potential risks and discrepancies.
Human Resources Technician I
NC Department of Transportation
03.2023 - 07.2023
- Responsible for a variety of Human Resources personnel actions in NEOGOV, ServiceNow and FIORI (BEACON)
- Work with Division 14 managers to interpret and apply leave of absence and classification policies
- Coordinate with 8 hiring managers to complete 5 hiring packages per month
- Provide reports to management regarding personnel policies
- Communicate with employees regarding FMLA and other personnel programs
- Process and monitor forms and leave balances
- Timekeeper for payroll issues
- Conduct 23 employee orientations and assist with 3 retirement preparation per month
Senior Operation Specialist
Cary Information & Technology
05.2017 - 03.2023
- Developed and executed the Town Marketing and Information Technology $18.1 million operating budget
- Provided technical support of procurement operations for 42 vendors
- Managed contracts and hiring levels of staff
- Prepared payroll entries for 26 employees and 4 contractual documents per month
- Reviewed requisitions for payment
- Supported software implementation and served as Project Manager on town-wide initiatives.
Administrative Assistant
Town of Cary Parks, Recreation and Cultural Resources Department
10.1998 - 05.2017
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Developed and carried out policies approved by Town Council
- Evaluated $1.4 million annual budget
- Coordinated orientation for 4 new employees per quarter
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Administrative Assistant
University of Georgia Cooperative Extension Service
1990 - 1997
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Education
BBA - Business Admin And Law
Western Carolina University
Cullowhee, NC12.2026
Graduate Certificate - Paralegal
Liberty University
Lynchburg, VA12.2017
High School Diploma -
McEachern High School
Powder Springs, GA08.1990
Skills
- Troubleshooting skills
- Customer Relations
- Data Entry
- Recordkeeping requirements
Certification
- Notary Public - effective from 05/20/2021 to 05/19/2026
Timeline
Senior Program Support Specialist
Town of Apex
09.2023 - Current
Human Resources Technician I
NC Department of Transportation
03.2023 - 07.2023
Senior Operation Specialist
Cary Information & Technology
05.2017 - 03.2023
Administrative Assistant
Town of Cary Parks, Recreation and Cultural Resources Department
10.1998 - 05.2017
Administrative Assistant
University of Georgia Cooperative Extension Service
1990 - 1997
BBA - Business Admin And Law
Western Carolina University
Graduate Certificate - Paralegal
Liberty University
High School Diploma -
McEachern High School
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