Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vicki Rucker

Port Orange,FL

Summary

Dynamic professional with a proven track record at Daytona Systems Inc., excelling in customer service and relationship building. Skilled in cash handling and health and safety compliance, I foster loyalty through attentive support and effective problem-solving. Committed to continuous improvement, I thrive in fast-paced environments while maintaining a goal-oriented approach.

Overview

18
18
years of professional experience

Work History

House Cleaner

Oceans Luxury Realty
06.2021 - 03.2024
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.

Cashier/Stocker

Faber Coe And Gregg
02.2023 - 05.2023
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Stocked, tagged and displayed merchandise as required.
  • Worked flexible schedule and extra shifts to meet business needs.

Commercial Cleaner

Executive Building Services
03.2021 - 08.2022
  • Maintained clean environments across various industries including offices, medical facilities, schools, retail spaces, and warehouses.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Improved building cleanliness with continuous sanitizing of high-touch areas.
  • Contributed to a safer work environment through proper handling, storage, and disposal of hazardous materials.

Cashier/Grocery Stocker

Perrines Produce
01.2021 - 07.2022
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.

Housekeeper

Wyndham Hotels & Resorts
02.2021 - 11.2021
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.

Cashier/Stocker

Winn Dixie Supermarket
02.2017 - 03.2018
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Enhanced customer loyalty by participating in rewards program enrollment.

Supervisor

Bealls Outlet
03.2011 - 10.2013
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.

Customer Realations Manager

Daytona Systems Inc.
04.2006 - 08.2011
  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
  • Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
  • Developed strong relationships with key clients, resulting in increased loyalty and repeat business.
  • Contributed to product development efforts by providing insights on consumer preferences gathered from direct client interactions and feedback analysis.

Education

Some College (No Degree) -

Daytona Beach Community College
Daytona Beach, FL

High School Diploma -

Atlantic High School
Port Orange, FL
05-2001

Skills

  • Time management skills
  • Cash handling
  • Customer service excellence
  • Willing to learn
  • Friendly and personable
  • Loading and unloading
  • Cleaning techniques
  • Health and safety compliance
  • Goal oriented
  • Training and mentoring
  • Attention to detail
  • Inventory oversight
  • Verbal and written communication
  • Coaching and mentoring

Timeline

Cashier/Stocker

Faber Coe And Gregg
02.2023 - 05.2023

House Cleaner

Oceans Luxury Realty
06.2021 - 03.2024

Commercial Cleaner

Executive Building Services
03.2021 - 08.2022

Housekeeper

Wyndham Hotels & Resorts
02.2021 - 11.2021

Cashier/Grocery Stocker

Perrines Produce
01.2021 - 07.2022

Cashier/Stocker

Winn Dixie Supermarket
02.2017 - 03.2018

Supervisor

Bealls Outlet
03.2011 - 10.2013

Customer Realations Manager

Daytona Systems Inc.
04.2006 - 08.2011

Some College (No Degree) -

Daytona Beach Community College

High School Diploma -

Atlantic High School

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