Summary
Overview
Work History
Education
Skills
Timeline
Generic

VICKI RYERSON

Troy

Summary

Experienced supervisor with a strong skill set in training and motivating staff to achieve challenging performance targets. Consistently delivers high-quality service that satisfies customers. Maintains departmental efficiency and cost-effectiveness. Brings a focused approach to driving results and fostering a positive work environment. Proven track record of success. Dedicated to optimizing team performance and exceeding organizational goals.

Overview

12
12
years of professional experience

Work History

Assistant Produce Manager

Honest Weight Food Co-op
02.2024 - Current
  • Continuously improved processes and procedures within the department to maximize efficiency, reduce waste, and increase overall profitability.
  • Demonstrated strong leadership skills by stepping into management roles when necessary, ensuring smooth operations in the absence of a manager.
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Participated in regular department meetings to discuss performance metrics, strategies for improvement, and upcoming promotional activities.
  • Conducted daily inspections of received goods to ensure freshness and quality, addressing any discrepancies or concerns immediately with suppliers.
  • Optimized product rotation procedures to minimize spoilage while maintaining ample stock levels for customer convenience.
  • Collaborated with store management to implement successful promotions and special events, boosting overall departmental sales.

GENERAL CLEANER

KnightRider Janitoral
05.2023 - Current
  • Cleaned assigned rooms per hospitality standards and guidelines
  • Swept, mopped and vacuumed common areas and wiped down surfaces
  • Promoted positive guest relations through prompt and courteous service
  • Notified management of additional maintenance and repair needs
  • Removed trash properly and in line with local regulations
  • Restocked rooms and common areas with supplies
  • Dusted and wiped light fixtures, windowsills and baseboards
  • Operated machines and used attachments for proper purposes
  • Used time-saving methods to meet deadlines
  • Performed spot cleaning on high-touch areas
  • Selected appropriate cleaning materials and equipment
  • Carried out additional tasks requested by leadership
  • Reported on supply inventory status and equipment maintenance needs
  • Received consistently positive guest feedback for room cleanliness and service quality
  • Inspected facilities on consistent basis to identify cleaning and maintenance requirements
  • Kept floors clean with regular sweeping, mopping, and vacuuming
  • Used assigned keycards and master keys to enter restricted areas to maintain security

GENERAL WAREHOUSE ASSOCIATE

Utz Potato Chips
05.2023 - 02.2024
  • Adhered to stacking guidelines to support merchandise integrity and personnel safety
  • Organized and transported pallets to warehouse locations to maintain organized inventory areas
  • Collected and packaged items to successfully fulfill orders
  • Followed health and safety procedures to minimize personal risk of injury
  • Abided by safety standards and OSHA regulations in warehouse environment
  • Lifted and moved heavy boxes using best ergonomic practices
  • Used pallet jacks and forklifts to load and unload freight
  • Kept accurate inventory records of incoming and outgoing stock
  • Replenished items low in stock to maintain desired inventory levels
  • Worked flexibly to cover logistical needs of warehouse operations
  • Organized warehouse areas for optimum accessibility and order
  • Notified supervisor of any missing or defective stock
  • Assembled, addressed and routed over 100 packages per day to prepare for outgoing shipments
  • Examined and unpacked incoming shipments to locate damaged items
  • Operated forklift truck and hand-trucks to transport, hoist and convey shipments to work and storage areas
  • Maintained accurate tally of available space to support correct storage capacity estimates
  • Optimized shipping schedules and supplies to meet operational demand

HANNAFORD TOGO MANAGER

Hannaford Supermarket
04.2013 - 05.2023
  • Resolved escalated issues and identified solutions to avoid repeat problems
  • Assisted with associate orientation, training and competency evaluation
  • Researched and resolved questions and problems affecting customers, providing timely updates
  • Organized and updated training schedules, programs and materials for new employees
  • Created cooperative team environment that promoted high-performance standards and attainment of goals
  • Used interpersonal skills to confront tough issues and constructively resolve disagreements between employees
  • Enforced adherence to operational guidelines, brand standards, and service expectations
  • Organized and prioritized competing challenges in fast-paced environment
  • Coached and mentored employees through technical challenges
  • Demonstrated effective leadership, collaboration and interpersonal skills to drive teams to successful project completion
  • Completed daily opening, closing and administrative tasks for smooth business operations
  • Shared knowledge and offered guidance to employees and customers
  • Educated teams on work priorities while empowering employees to self-organize and make informed decisions
  • Maintained data accuracy and accessibility with strong document control and file naming practices
  • Oversaw day-to-day operations and assisted in challenge resolution to reduce potential downtime
  • Fostered inclusive and progressive work culture to boost employee morale and overall satisfaction
  • Achieved department targets with strategic resource allocation and schedule management
  • Managed employee performance through disciplining, coaching and counseling
  • Improved employee skills and increased team value with new training opportunities and empowering leadership
  • Implemented incentive programs and process improvements to bolster underperforming areas
  • Communicated policy updates to department, answered questions and monitored compliance
  • Performed facility checks to verify cleanliness and client safety

Education

ASSOCIATE OF ARTS - HORTICULTURE

Adirondack Community College
Queensbury, NY

Skills

  • Safety protocols
  • Order fulfillment
  • Safety training
  • Forklift operation
  • Shipping documentation
  • Inventory management
  • Shipping and receiving
  • Warehouse organization
  • Organize merchandise
  • Prepare packages
  • Prepare documents
  • Inspect shipments
  • Update databases
  • Task prioritization
  • Problem-solving
  • Training
  • Multitasking
  • Stock rotation
  • Task delegation
  • Merchandising strategies
  • Ordering procedures
  • Display creation
  • Customer service

Timeline

Assistant Produce Manager

Honest Weight Food Co-op
02.2024 - Current

GENERAL CLEANER

KnightRider Janitoral
05.2023 - Current

GENERAL WAREHOUSE ASSOCIATE

Utz Potato Chips
05.2023 - 02.2024

HANNAFORD TOGO MANAGER

Hannaford Supermarket
04.2013 - 05.2023

ASSOCIATE OF ARTS - HORTICULTURE

Adirondack Community College

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VICKI RYERSON