Vicki Sanders
Project Manager | Office Management | Sales Consultant
Houston,TX
Summary
Talented professional, knowledgeable leader, and dedicated problem solver. 28+ years of valuable expertise to forward company objectives. Attentive to details with experience in coordinating projects, programs, and improvements.
Overview
29
29
years of professional experience
Work History
Project Manager, Sales Information Systems
UNITED AIRLINES (Post-Merger)
01.2010 - 01.2019
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Project Manager, Sales Information Systems
CONTINENTAL AIRLINES, INC.
01.2006 - 01.2010
- Participated in Merger Integration of proprietary software and business programs
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team's ability to deliver results.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
Manager, Electronic Sales Tools, Sales Information Systems
CONTINENTAL AIRLINES, INC.
01.2005 - 01.2006
- Cross-trained existing employees to maximize team agility and performance.
- Streamlined paper sales tools to electronic enterprise-wide.
- Created and deployed training and internal audit requirements to all issuers worldwide.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
Regional Planning Manager, Houston Sales
CONTINENTAL AIRLINES, INC.
01.2001 - 01.2005
- Assisted with internal financial planning, analysis, and budgeting.
- Improved regional planning efficiency by streamlining processes and implementing best practices.
- Created new methodologies to improve the planning process and results.
- Applied effective time management techniques to meet tight deadlines.
Senior Analyst, Agency Sales
CONTINENTAL AIRLINES, INC.
01.1997 - 01.2001
- Drafted travel agency communication/marketing pieces, along with brochures, direct Mail, and related branded marketing collateral
- Reviewed agency policies and procedures and recommended changes to ensure competitive product and service
- Coordinated trade shows & other agency functions for field sales.
Sales Service Manager & Executive Secretary, National Sales
CONTINENTAL AIRLINES, INC.
01.1990 - 01.1997
- Provided secretarial, administrative, and inside sales support for the national sales and business development departments.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Coordinated travel arrangements and bookings for executive staff.
- Managed incoming and outgoing correspondence.
- Handled logistics, catering, agendas, and travel arrangements for internal meetings and event planning.
- Coordinated trade shows and civic and community events to showcase offerings while networking with prospective clients.
- Cultivated interpersonal skills by building positive relationships with others.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Education
High School Diploma -
Katy High School
Katy, TXBusiness Administration And Management
Wharton County Junior College
Wharton, TXSkills
- MS Office (Word, Excel, PowerPoint)
- MS Outlook
- Google Drive
- SharePoint (CRM)
- DropBox
- DocuSign
- Data Entry
- Clerical Support
- Excellent Communication
- Organization and Time Management
- Process Improvement
- Training & Development
Timeline
Project Manager, Sales Information Systems
UNITED AIRLINES (Post-Merger)
01.2010 - 01.2019
Project Manager, Sales Information Systems
CONTINENTAL AIRLINES, INC.
01.2006 - 01.2010
Manager, Electronic Sales Tools, Sales Information Systems
CONTINENTAL AIRLINES, INC.
01.2005 - 01.2006
Regional Planning Manager, Houston Sales
CONTINENTAL AIRLINES, INC.
01.2001 - 01.2005
Senior Analyst, Agency Sales
CONTINENTAL AIRLINES, INC.
01.1997 - 01.2001
Sales Service Manager & Executive Secretary, National Sales
CONTINENTAL AIRLINES, INC.
01.1990 - 01.1997
High School Diploma -
Katy High School
Business Administration And Management
Wharton County Junior College
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