Vicki Short
Medical Records
Dover,Florida
Summary
Meticulous Medical Records Clerk with 15-year history processing medical records requests while delivering highest quality customer service. Builds rapport with staff and patients to foster smooth and effective department operations. Strong knowledge of Release of Information policies and procedures and HIPAA regulations.
Overview
18
18
years of professional experience
Work History
Medical Records Auditor CioxHealth
Cioxhealth Remote
03.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
Medical Insurance billing and data entry
Conduent Business Services (remote work)
10.2020 - 11.2022
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Supported medical staff by providing organized and accurate medical records.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Maintained patient confidence by keeping patient records information confidential.
- Maintained patient records systems by archiving, scaning and indexing important documents and files.
- Reviewed charts and flagged incomplete or inaccurate information.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Printed and photocopied documents to provide patients with copies of medical records.
- Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
- Maintained patient records in compliance with security regulations.
- Responded to patient inquiries to provide information and details of medical records.
- Analyzed complex medical records to identify discrepancies in accuracy and completeness.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Input data into computer programs and filing systems.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Maintained accuracy, completeness, and security for medical records and health information.
- Verified accuracy of patient information in medical records.
- Followed up with medical staff regarding missing information in patient records.
- Scanned and uploaded medical records into electronic medical records system.
- Tracked and monitored requests for medical records release.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
- Followed exact procedures for handling transfers and other releases of medical records.
- Transcribed and entered patient medical information into electronic medical records systems.
- Sorted and distributed incoming and outgoing medical records.
- Assisted in preparation of medical reports for external parties.
- Assisted in training new staff on medical record processing and filing procedures.
- Processed and tracked requests for medical records from external organizations.
- Researched and resolved medical record discrepancies.
- Used classification manuals to gain additional knowledge of disease and diagnoses processes.
- Generated and maintained statistical data related to medical records.
- Developed and implemented new filing system for medical records to improve efficiency.
- Identified new methods to optimize medical records management.
Medical Records Specialist
Diabetes Of Tampa Bay
tampa, fl
10.2009 - 10.2020
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Kept accurate log of requests for medical information and records.
- Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.
- Reviewed charts and flagged incomplete or inaccurate information.
- Maintained patient records in compliance with security regulations.
- Maintained patient confidence by keeping patient records information confidential.
- Managed electronic medical records for [Number] patients.
- Maintained patient charts and accurately recorded new information.
- Reviewed recordkeeping procedures for patients and doctors.
- Followed up with patients about medical and healthcare processes.
- Maintained relationships with medical providers, suppliers and reporters.
- Monitored legal and financial statuses of various offices.
- Oversaw insurance cost reporting.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Supported medical staff by providing organized and accurate medical records.
- Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
- Maintained patient records systems by archiving, scaning and indexing important documents and files.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Analyzed complex medical records to identify discrepancies in accuracy and completeness.
- Responded to patient inquiries to provide information and details of medical records.
- Printed and photocopied documents to provide patients with copies of medical records.
Medical Records
Tampa Bay Sleep Apnea
Brandon, FL
03.2005 - 10.2009
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Maintained patient confidence by keeping patient records information confidential.
- Supported medical staff by providing organized and accurate medical records.
- Maintained patient records systems by archiving, scaning and indexing important documents and files.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Maintained patient records in compliance with security regulations.
- Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
- Responded to patient inquiries to provide information and details of medical records.
- Reviewed charts and flagged incomplete or inaccurate information.
- Analyzed complex medical records to identify discrepancies in accuracy and completeness.
- Input data into computer programs and filing systems.
- Sorted and distributed incoming and outgoing medical records.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
- Maintained accuracy, completeness, and security for medical records and health information.
- Followed up with medical staff regarding missing information in patient records.
- Followed exact procedures for handling transfers and other releases of medical records.
- Tracked and monitored requests for medical records release.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Processed and tracked requests for medical records from external organizations.
- Verified accuracy of patient information in medical records.
- Assisted in preparation of medical reports for external parties.
- Transcribed and entered patient medical information into electronic medical records systems.
- Researched and resolved medical record discrepancies.
- Assisted in training new staff on medical record processing and filing procedures.
- Developed and implemented new filing system for medical records to improve efficiency.
Education
High School Diploma -
Plant City High School
Plant City, FL06.1984
Skills
- Work Well Independently
- EPIC EMR
- Informational Releases
- Medical Billing and Coding
- Medical Terminology Understanding
- Verbal and Written Communication
- Data Entry
- Clerical Support
- Medical Records Management
- Legal Requirements
- Payment Collection
- Computerized Maintenance Management Systems
- Records Management
- Staff Training
- Billing Oversight
- Scanning and Imaging Software
- Medical Record Safeguarding
- EMR Systems
- Patient Data Collection
- Client Satisfaction
- Diagnostic Procedures
- Medical Histories and Vital Statistics
- Insurance Eligibility
- Release of Information Paperwork
- Data Extraction
- Code Audit
- Call Transfers
- Records Review
- New Patient Chart Preparation
- Record Retention Guidelines
- Reading Comprehension
- Patient Inquiries
- Departmental Cross-Coverage
- Protected Health Information
- Compliance Requirements
- Records Transfers
- Managing Medical Practices
- Filing Procedures
- Office Supplies and Inventory
- Document Scanning
- Customer Service
- ICD-9 Coding
- Administrative Duties
- HIPAA Compliance
- Health Care Industry
- Data Integrity
- Accounts Payable and Accounts Receivable
- Maintain Patient Confidentiality
- Electronic Filing System Organization
- Medical Information Computerization
- External Communications
- Transportation Assistance
- Customer Inquiries
- Medical Billing Code Accuracy
- Records Accuracy
- Process Forms
- DRG Assignment
- Patient Health Information Access
- Paperwork Processing
- Diagnostic Codes
- Medical Translation
- Demographics Information
- Hospital Inpatient and Outpatient Records
- Discharge Documentation
- Medical Transcription
- Patient Rights
- Data Communications
- Patient Admission Documents Processing
- Report Transcription
- Knowledgeable about Diseases
- Reminder Calls
- Pulse Oximetry
- Medical Release of Information ROI
- Patient Information Verification
- Patient Medical Histories
- Patient Data Management Systems
- Doctor Communication
- Prepare Reports
- Nursing Assistance
Timeline
Medical Records Auditor CioxHealth
Cioxhealth Remote
03.2023 - Current
Medical Insurance billing and data entry
Conduent Business Services (remote work)
10.2020 - 11.2022
Medical Records Specialist
Diabetes Of Tampa Bay
10.2009 - 10.2020
Medical Records
Tampa Bay Sleep Apnea
03.2005 - 10.2009
High School Diploma -
Plant City High School
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