Results-oriented Claim handling Supplement Specialist in creating estimates and submitting documentation to Insurance Adjusters to work out final prices on storm damage claims. Exceptional customer service with both adjuster and customers. Increase yearly revenue with supplements between 16-20% per year for over 6 years.
Managing insurance claims directly with catastrophe claims/independent/office and field claim Adjusters on supplements for Insurance claims. Create Insurance claim estimates to submit to insurance for approval. Creating credibility with insurance companies. Work with Production on scheduling out jobs. Order out jobs to Sub-Contractors. Account management. Process new job orders and order Measurement requests. Communicate with homeowners on project questions/concerns. Pull Aging reports to monitor job progress and assist office staff on job productivity for 700+jobs a year. Work with City building officials on code requirements. Communicate with Insurance Commissioners as needed.
Negotiation expert
Insurance claim estimating specialist
Insurance Claim supplemental manager
Customer Service-oriented
OSHA regulations
Skilled Multitasking
Highly Motivated
Procedure development
Team builder
Advanced problem solving
Excellent time management skills
Critical thinking