Summary
Overview
Work History
Education
Skills
Timeline
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Vicki Toft

Saint Francis,Minnesota

Summary

Results-oriented Claim handling Supplement Specialist in creating estimates and submitting documentation to Insurance Adjusters to work out final prices on storm damage claims. Exceptional customer service with both adjuster and customers. Increase yearly revenue with supplements between 16-20% per year for over 6 years.

Overview

23
23
years of professional experience

Work History

X- Ray Operator

Fairview Northland Hospital
911 Northland Drive, Princeton, MN 55371
07.2002 - 11.2008
Took X-rays, scheduled future appointments, documented procedures, Assisted Radiology Technologists, filed confidential materials and worked directly with the Radiologist.

Supplement and Claims Manager

Aspen Exteriors.com
14245 St. Francis blvd Suite #101 Ramsey MN 55303
12.2008 - Current

Managing insurance claims directly with catastrophe claims/independent/office and field claim Adjusters on supplements for Insurance claims. Create Insurance claim estimates to submit to insurance for approval.  Creating credibility with insurance companies. Work with Production on scheduling out jobs. Order out jobs to Sub-Contractors. Account management. Process new job orders and order Measurement requests. Communicate with homeowners on project questions/concerns. Pull Aging reports to monitor job progress and assist office staff on job productivity for 700+jobs a year.  Work with City building officials on code requirements. Communicate with Insurance Commissioners as needed.   

Education

Associate of Science - X-Ray Operator

High Tech Institute
2002

Skills

Negotiation expert

Insurance claim estimating specialist

Insurance Claim supplemental manager

Customer Service-oriented

OSHA regulations

Skilled Multitasking

Highly Motivated

Procedure development

Team builder

Advanced problem solving

Excellent time management skills

​Critical thinking

Timeline

Supplement and Claims Manager

Aspen Exteriors.com
12.2008 - Current

X- Ray Operator

Fairview Northland Hospital
07.2002 - 11.2008

Associate of Science - X-Ray Operator

High Tech Institute
Vicki Toft