VICKI WEDDING
Lakeland,FL
Summary
Proven professional with a strong background in administrative and educational roles, notably at Pain Medicine INC. Expert in HIPAA compliance and adept at insurance verification, showcasing a blend of hard and soft skills. Demonstrated ability to enhance patient experience and streamline office operations, contributing to improved efficiency and accuracy in record-keeping. Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records, and front desk management. Offers successful career history comprising more than 10 years.
Overview
48
48
years of professional experience
Work History
Front Desk Medical Receptionist
Pain Medicine INC
06.2009 - 12.2022
- Completed clerical duties and tasks for clinic administration.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Helped patients complete necessary medical forms and documentation.
- Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
- Organized paperwork such as charts and reports for office and patient needs.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Maintained current and accurate medical records for patients.
Lead Administrative Assistant to Real Estate Agent
Southeastern Waterway Sales
12.2004 - 09.2008
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.
- Updated reports, managed accounts, and generated reports for company database.
- Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established administrative work procedures to track staff's daily tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Marketing Representative
Southern Maryland Newspapers
04.2000 - 09.2002
- Created and launched campaigns across digital and traditional channels to drive sales
- Distributed advertising and marketing collateral to store locations.
- Coordinated with sales and operational teams to verify alignment of marketing initiatives with company goals.
- Developed and implemented comprehensive marketing strategies to increase brand awareness and customer acquisition.
- Implemented digital marketing techniques to enhance customer experience and increase customer engagement.
- Acquired, developed and frequently serviced over 150 new accounts.
- Collaborated with design team to create visuals for various marketing campaigns.
English and Theatre Educator
Marion County Schools
08.1974 - 06.1999
- Collaborated with adults and children to provide safe and educational experience.
- Developed and implemented engaging lesson plans to keep learner attention.
- Chose materials and developed lesson plans to enhance skills for individual students.
- Built relationships and communicated with parents to provide best learning environment for children.
- Facilitated student-led, inquiry-based activities in classroom to enhance learning experience.
- Developed and implemented useful behavior management strategies to instill discipline and compliance with conduct code.
- Collaborated with administrators to develop school-wide initiatives to promote academic excellence.
- Trained and supervised new teachers to apply best teaching practices and comply with protocols.
- Utilized innovative teaching strategies to effectively engage students in learning.
- Replenished classroom supply levels to support planned lessons and activities.
- Assessed student performance and provided feedback to facilitate student success.
- Monitored student progress and adjusted instruction to meet individual needs.
- Created and implemented assessments to measure student progress.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Scheduled conferences with parents to discuss students' progress and classroom behavior.
- Increased educational expertise and knowledge by participating in instructor-oriented workshops.
- Designed detailed learning plans for struggling students based on test, homework and assignment records.
- Created and developed lesson plans to meet students' academic needs.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Evaluated students' understanding of course material through examinations and in-depth essay writing.
- Helped students explore concepts with engaging, learning-focused activities.
- Boosted cultural awareness by incorporating children's literature from world cultures.
- Implemented reading and writing workshops to increase student literacy and support school reading programs.
- Developed and implemented classroom routines to address varying student needs.
- Fostered student curiosity and interest through creative hands-on activities.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
Education
Master of Arts - Theatre Arts
West Virginia University
Morgantown, WVBachelor of Arts - Speech And Theatre
Fairmont State University
Fairmont, WVSkills
- HIPAA Compliance
- Insurance Verification
- Paperwork coordination
- Mail Management
Timeline
Front Desk Medical Receptionist
Pain Medicine INC
06.2009 - 12.2022
Lead Administrative Assistant to Real Estate Agent
Southeastern Waterway Sales
12.2004 - 09.2008
Marketing Representative
Southern Maryland Newspapers
04.2000 - 09.2002
English and Theatre Educator
Marion County Schools
08.1974 - 06.1999
Master of Arts - Theatre Arts
West Virginia University
Bachelor of Arts - Speech And Theatre
Fairmont State University
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