VICKI L
Director
Belleville,IL
Summary
Experienced Director with 30 years of experience in Job Corps OA/CTS
and Center operations. Excellent reputation for resolving problems,
improving customer satisfaction, and driving overall operational
improvements. Self-directed, meticulous and a strong service provider.
Overview
16
16
years of professional experience
Work History
Roswell
05.2022 - Current
- Directed the Outreach and Admissions Services contract for the
- Shriver and Roswell Job Corps Center
- Oversight and responsible management of Social Development to include support services for non-residential students
- Ensure that contracted arrival and placement goals are met monthly/yearly
- Implement OA and CTS Standard Operating Procedures and ensure compliance through yearly internal assessments
- Track and analyze trends to ensure quality and quantity of recruits
- Perform audits of recruitment and placement documentation to ensure data integrity and compliance
- Provide technical assistance to AC and Placement team regarding accurate completion of files and integrity of placement documentation
- Conduct outreach to agencies and organizations in the Greater
- Boston and Roswell area
- Interview and train new Admissions Counselors and Placement
- Specialists.
OA Consultant/OA Manager/Social Development Director
Boston, OA
02.2020 - 11.2021
Social Development Director
Adams and Associates
St. Louis, MO
04.2019 - 09.2019
- Oversight and responsible management of Social Development to include support services for non-residential students
- Ensure provision and professional direction of residential services including Security, Recreation and Student Government
- Increased the number of activities by 50% to include Community
- Services, Leisure Time Employment and Social Clubs.
OA/CTS Supervisor
05.2018 - 04.2019
- Directed the Outreach and Admissions and Career Transition
- Services contract for the St
- Louis Job Corps Center
- Managed a team of eighteen staff to include a Work Based Learning and Career Transition Readiness Staff
- Ensured that contracted arrival and placement goals were met monthly/yearly
- Implemented OA/CTS Standard Operating Procedures and ensured compliance through yearly internal assessments
- Tracked and analyzed trends to ensure quality and quantity of recruits and placements
- Performed audits of recruitment and placement documentation to ensure data integrity and compliance
- Managed over 5M budget yearly to provide staff and student services, training, and salaries.
Center Director
Alutiiq LLC
Albuquerque, NM
04.2017 - 04.2018
- Provided direct oversight of Academics, Career Technical Training
- Social Development, Counseling, Career Preparation, and Career
- Transition Readiness
- Ensured students achieve educational and industry recognized training leading to full-time jobs, higher education, or advanced training
- Provided operational oversight of the entire facility to maintain effectiveness and ensure compliance to federal policies
- Oversaw all center operations and provided leadership and direction for technical staff, setting effective agendas, and ensuring performance goals are met
- Directed daily staffing matters including hiring, training, performance plans, yearly reviews, and disciplinary issues.
Deputy Center Director
FLUOR Federal Solutions
Albuquerque, NM
01.2017 - 04.2017
- Provided direct oversight of Academics, Career Technical Training
- Counseling, Career Preparation, and Career Transition Readiness
- Ensured students achieve educational and industry recognized training leading to full-time jobs, higher education, or advanced training
- Assisted the Center Director with the operational oversight of the entire facility to maintain effectiveness and ensure compliance to federal policies
- Oversaw all center operations in the absence of the Center
- Director
- Provided leadership and direction for technical staff, setting effective agendas, and ensuring performance goals are met
- Managed daily staffing matters including hiring, training, performance plans, yearly reviews, and disciplinary issues.
OA/CTS Director
04.2015 - 01.2017
- Directed the Outreach and Admissions and Career Transition
- Services contract for the State of New Mexico
- Managed a team of twenty staff to include an OA Manager and CTS
- Manager
- Ensured that contracted arrival and placement goals were met monthly/yearly
- Developed and implemented OA/CTS Standard Operating Procedures and ensured compliance through yearly internal assessments
- Tracked and analyzed trends to ensure quality and quantity of recruits and placements
- Performed audits of recruitment and placement documentation to ensure data integrity and compliance
- Managed over 5M budget yearly to provide staff and student services, training, and salaries
- Provided new hire training and yearly PRH required training to staff
- Maintained 100% On Board Strength PY 14, Admissions Contract
- Ranked #1 out of 72 OA Contracts (PY15, PY 16) CTS Contract
- Ranked 39 out of 87 CTS Contracts (PY 15), 29 out of 87 CTS
- Contracts (PY16)
Director
Opportunities Inc. /N. Texas JCC, CTS
Dallas, TX
05.2013 - 10.2014
- Directed the Outreach and Admission and Career Transition Services contract for the N
- Texas OA/CTS contract
- Managed a team of twenty-three staff to include an OA Manager
- Directed staff to ensure contracted arrival and placement goals were met monthly/yearly
- Audited placement documentation monthly to ensure data integrity and compliance
- Managed budget to ensure funds were allocated appropriately.
Project Director
Fluor Federal Solutions, Del-Jen Inc
Columbus, OH
10.2009 - 03.2013
- Directed the operation of the Outreach and Admissions/Career
- Transition Services contract for the State of Ohio
- Managed a team of twenty-five staff to include an OA Manager and
- CTS Manager
- Ensured that contracted arrival and placement goals were met monthly/yearly
- Developed and implemented OA/CTS Standard Operating Procedures and ensured compliance through yearly internal assessments
- Tracked and analyzed trends to ensure quality and quantity of recruits and placements
- Audited recruitment and placement documentation to ensure data integrity and compliance.
Project Director
Dynamic Educational Systems, Inc
Columbia, SC
06.2008 - 10.2009
- Directed the operation of the South Carolina OA/CTS contract
- Managed a team of eleven staff to include an OA Lead
- Ensured that contracted arrival and placement goals were met monthly/yearly
- Developed and implemented OA/CTS Standard Operating Procedures and ensured compliance through yearly internal assessments
- Maintained accountability of all field staff
- Tracked and analyzed trends to ensure quality and quantity of recruits and placements
- Audited recruitment and placement documentation to ensure data integrity and compliance
- Managed budget yearly to provide staff and student services, training, and salaries.
Education
Bachelor's Degree - Business Administration
Bennett College
Skills
- Data Integrity Auditing
- Critical Thinking
- Communication
- Teambuilding
- VOV certified trainer
- Commissioned Notary (IL)
- Staff Training
- Hiring
- Leadership
- De-escalation
- Quality Assurance
- Recruitment
- Technical Assistance
- Technical Training
- Activity Development
- Management Development
- Budgeting
Timeline
Roswell
05.2022 - Current
OA Consultant/OA Manager/Social Development Director
02.2020 - 11.2021
Social Development Director
Adams and Associates
04.2019 - 09.2019
OA/CTS Supervisor
05.2018 - 04.2019
Center Director
Alutiiq LLC
04.2017 - 04.2018
Deputy Center Director
FLUOR Federal Solutions
01.2017 - 04.2017
OA/CTS Director
04.2015 - 01.2017
Director
Opportunities Inc. /N. Texas JCC, CTS
05.2013 - 10.2014
Project Director
Fluor Federal Solutions, Del-Jen Inc
10.2009 - 03.2013
Project Director
Dynamic Educational Systems, Inc
06.2008 - 10.2009
Bachelor's Degree - Business Administration
Bennett College
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