Vicki Wlock

• Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.

• Developed strong working relationships with staff, fostering a positive work environment.
• Increased sales through effective merchandising strategies and targeted promotions.
• Collaborated with the management team to develop strategic plans for business growth and improvement.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

High volume bartender, specializing in frozen cocktails

• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Maintained compliance with company policies, objectives, and communication goals.
• Achieved results by working with staff to meet established targets.
• Collected, arranged, and input information into database system.
• Evaluated customer needs and feedback to drive product and service improvements.