Summary
Overview
Work History
Education
Skills
Qualifications And Skills
Timeline
Generic

Vicki Young

Florida,FL

Summary

Multi-talented professional with more than 27 years of experience in a customer service, client relationship and in the mortgage industries. Possesses a strong work ethic and commitment to being a team player. Well-developed interpersonal skills which result in the ability to perform in rapidly changing environments.

Overview

30
30
years of professional experience

Work History

Universal Banker – Vault Custodian

Ameris, N.A.
03.2023 - Current
  • Daily transactions
  • Cross Sales
  • Official Checks
  • Order Currency for the branch
  • Open new accounts / CDs
  • Assist customers with questions
  • Balance daily my Teller drawer and the Vault
  • Wires

Closing Coordinator

Computershare Loan Services
04.1997 - 10.2022
  • Prepare and detail closing statements
  • Produce and submit completed loan documents to attorneys and escrow professionals
  • Review signed closing documents
  • Collaborate with loan processors, bankers, and agents in the resolution of transactional and title issues
  • Review titles, insurance, and flood zone certifications to ensure closing standards are met for each property
  • Coordinate with attorneys and closing agents on morning of closings to organize loans for funding and final authorizations
  • Provide estimated closing dates and scheduled closings
  • Verify closing financial disclosure amounts against settlement and escrow agent figures to accurately reflect borrower’s bottom-line costs
  • Send wire requests

Teller - Bank up Head Teller

SunTrust Bank, N.A.
05.1995 - 04.1997
  • Daily transactions
  • Cross Sales
  • Money Orders and Cashier Checks
  • Order currency for the branch

Education

High School Diploma -

Wolfson Sr High School
Jax, Fl

Skills

  • Client Relationship
  • Leadership
  • Organizational skills
  • Problem Solving skills
  • Administrative skills

Qualifications And Skills

  • Client Relationship, Collaborate with administration, leadership, agents, lenders, and attorneys to ensure compliance.
  • Leadership, Specialized in the management of closing documents while collaborating with agents, lenders, and attorneys.
  • Organizational skills, Maintain, organize, and process a full calendar of closings achieving 30 or more successful closings per month.
  • Problem Solving skills, Focus on problem solving, time management, decision making and current knowledge of loan closing guidelines to provide the best customer service and support to agents, lenders, attorneys, and associates.
  • Administrative skills, Administrative and customer service orientated positions, lending software system and training new closing specialists.

Timeline

Universal Banker – Vault Custodian

Ameris, N.A.
03.2023 - Current

Closing Coordinator

Computershare Loan Services
04.1997 - 10.2022

Teller - Bank up Head Teller

SunTrust Bank, N.A.
05.1995 - 04.1997

High School Diploma -

Wolfson Sr High School

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Vicki Young