Vicki Young
Florida,FL
Summary
Multi-talented professional with more than 27 years of experience in a customer service, client relationship and in the mortgage industries. Possesses a strong work ethic and commitment to being a team player. Well-developed interpersonal skills which result in the ability to perform in rapidly changing environments.
Overview
30
30
years of professional experience
Work History
Universal Banker – Vault Custodian
Ameris, N.A.
03.2023 - Current
- Daily transactions
- Cross Sales
- Official Checks
- Order Currency for the branch
- Open new accounts / CDs
- Assist customers with questions
- Balance daily my Teller drawer and the Vault
- Wires
Closing Coordinator
Computershare Loan Services
04.1997 - 10.2022
- Prepare and detail closing statements
- Produce and submit completed loan documents to attorneys and escrow professionals
- Review signed closing documents
- Collaborate with loan processors, bankers, and agents in the resolution of transactional and title issues
- Review titles, insurance, and flood zone certifications to ensure closing standards are met for each property
- Coordinate with attorneys and closing agents on morning of closings to organize loans for funding and final authorizations
- Provide estimated closing dates and scheduled closings
- Verify closing financial disclosure amounts against settlement and escrow agent figures to accurately reflect borrower’s bottom-line costs
- Send wire requests
Teller - Bank up Head Teller
SunTrust Bank, N.A.
05.1995 - 04.1997
- Daily transactions
- Cross Sales
- Money Orders and Cashier Checks
- Order currency for the branch
Education
High School Diploma -
Wolfson Sr High School
Jax, FlSkills
- Client Relationship
- Leadership
- Organizational skills
- Problem Solving skills
- Administrative skills
Qualifications And Skills
- Client Relationship, Collaborate with administration, leadership, agents, lenders, and attorneys to ensure compliance.
- Leadership, Specialized in the management of closing documents while collaborating with agents, lenders, and attorneys.
- Organizational skills, Maintain, organize, and process a full calendar of closings achieving 30 or more successful closings per month.
- Problem Solving skills, Focus on problem solving, time management, decision making and current knowledge of loan closing guidelines to provide the best customer service and support to agents, lenders, attorneys, and associates.
- Administrative skills, Administrative and customer service orientated positions, lending software system and training new closing specialists.
Timeline
Universal Banker – Vault Custodian
Ameris, N.A.
03.2023 - Current
Closing Coordinator
Computershare Loan Services
04.1997 - 10.2022
Teller - Bank up Head Teller
SunTrust Bank, N.A.
05.1995 - 04.1997
High School Diploma -
Wolfson Sr High School