Vickiana DeMora
Newburgh,NY
Summary
Experienced Collector bringing a competitive mentality and desire to exceed expectations. Knowledgeable about account reviews, follow-up procedures and problem solving.
Overview
17
17
years of professional experience
Work History
City Collector
City of Newburgh
Newburgh, NY
01.2016 - Current
- Accountable for maintaining accurate records and managing financial transactions related to taxes, water/sewer, sanitation, and parking payments.
- Oversaw a staff comprising of 4 employees.
- Managed and reconciled daily and monthly revenue collections for various taxes, as well as water/sewer and sanitation payments.
- Ensured timely and accurate generation of sanitation billing every quarter.
- Generated yearly tax bills.
- Submitted a comprehensive record of delinquencies to the County Clerk's office.
- Facilitating yearly foreclosure processes and buyback alternatives.
- Achieved success in addressing and resolving taxpayer inquiries using diverse communication platforms such as telephone, in-person interactions, and email.
- Ensured accurate payment collection and allocation to appropriate accounts.
- Supported the annual audit and budgeting processes.
- Supported Police Department by handling administrative duties pertaining to parking operations.
- Implemented effective collection strategies across various departments
Cashier
City of Newburgh
Newburgh, NY
01.2013 - 01.2016
- Collected and processed payments for multiple tax types, water/sewer fees, sanitation charges, and parking violations.
- Assisted in resolving taxpayer inquiries and concerns.
- Performed tax searches for title companies.
- Deposited cash and checks into bank accounts.
Clerk
City of Newburgh
Newburgh, NY
03.2007 - 12.2012
- Executed responsibilities for accounts receivable and accounts payable efficiently.
- Ensured proper documentation and management of workers' comp files.
- Assisted in bank reconciliation and GL reconciliation.
- Handled various clerical tasks including telephone reception, file management, and mail distribution.
- Provided support to various departments as and when required.
Education
High School Diploma -
Newburgh Free Academy
Newburgh, NY06-2005
Skills
- Account reviews
- Payment Acceptance
- Account Auditing
- Investigation due diligence
- Billing and collections best practices
- Account Management
Languages
Spanish
Professional
English
Full Professional
References
References available upon request.
Timeline
City Collector
City of Newburgh
01.2016 - Current
Cashier
City of Newburgh
01.2013 - 01.2016
Clerk
City of Newburgh
03.2007 - 12.2012
High School Diploma -
Newburgh Free Academy
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