Summary
Overview
Work History
Education
Skills
Timeline
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Vickie Aragon

Ormond Beach

Summary

Dynamic CFO with a proven track record at QWD Construction LLC, excelling in financial reporting and contract negotiation. Expert in budget management and cash flow analysis, I fostered strong banking relationships to secure favorable loan terms, driving profitability and ensuring regulatory compliance. A strategic thinker with exceptional communication skills.

Overview

40
40
years of professional experience

Work History

CFO

QWD Construction LLC
Ormond Beach
04.2024 - Current
  • Negotiated contracts with vendors, suppliers, customers, ensuring best value for company resources.
  • Assessed current accounting processes and procedures; developed new policies as needed.
  • Cultivated relationships with banking institutions to secure favorable terms on loans and lines of credit.

Rental Manager

Self-employeed
Clarksville
05.2004 - 06.2014
  • Negotiated rental rates with tenants while ensuring maximum profitability for the business.
  • Verified prospective tenants' credit histories prior to approving applications for tenancy.
  • Provided guidance to tenants regarding maintenance issues including repairs, cleaning, landscaping services.
  • Advised tenants on their rights and responsibilities under existing lease agreements.
  • Coordinated move-in, move-out processes with new, former tenants ensuring proper documentation was completed.
  • Responded promptly to tenant requests and complaints, resolving issues in a timely manner.

Call Center Representative

Convergys
Clarksville
07.2002 - 10.2003
  • Provided accurate information regarding products and services while upselling additional products when appropriate.
  • Maintained detailed records of customer interactions and transactions for future reference.
  • Maintained records of customer interactions, transactions, comments and complaints.
  • Followed standard processes and procedures for proper escalation of unresolved issues to appropriate internal teams.
  • Attended regular training sessions on updates and changes within the industry or organization.
  • Resolved customer complaints in a timely manner to ensure customer satisfaction.
  • Processed returns of exchanged items according to company policies while keeping accurate records of such transactions.
  • Provided technical support to customers who needed assistance with completing their exchanges online or via phone and email.
  • Resolved customer complaints regarding exchanges quickly and efficiently by providing prompt responses and solutions.

Bank Teller

First Federal Savings Bank
Clarksville
03.1999 - 07.2002
  • Handled large sums of money with accuracy while maintaining appropriate levels of security.
  • Developed strong relationships with customers to ensure repeat business.
  • Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
  • Researched customer inquires regarding their accounts using internal banking systems.
  • Assisted customers with opening new accounts, ordering checks, and setting up online banking services.
  • Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
  • Resolved customer disputes promptly in accordance with bank policies and procedures.
  • Processed loan payments by verifying funds availability prior to disbursing funds.
  • Performed cash handling duties including counting currency, coins and checks.
  • Balanced teller drawers regularly throughout the day according to established procedures.
  • Processed deposits, withdrawals, transfers, loan payments and other transactions accurately and efficiently.
  • Opened new checking, savings and lines of credit for customer accounts.
  • Composed, typed and mailed statements and correspondence related to discrepancies and outstanding unpaid debts.

Helicopter Mechanic

U.S.Army
Mannheim
01.1985 - 10.1987
  • Replaced worn or damaged parts using hand tools, power tools and precision measuring instruments.
  • Performed ground runs to test the operation of aircraft systems.
  • Operated lift equipment safely when moving heavy objects around the shop.
  • Utilized computer programs to track inventory levels and order supplies as needed.
  • Repaired mechanical components such as engines, transmissions, rotor systems, fuel systems and hydraulic systems.
  • Inspected airframes for corrosion damage and performed repairs as necessary.
  • Diagnosed malfunctions utilizing technical manuals, schematics, diagnostic equipment and other available resources.
  • Maintained records of work performed on aircraft according to FAA standards.
  • Complied with all federal aviation regulations related to helicopter mechanics.
  • Maintained records of inspections, maintenance and repairs performed.
  • Completed repair and maintenance work to meet aviation regulations and standards.

Education

Associate of Science - Accounting And Finance

DBCC/Daytona Beach State College
Daytona Beach, FL
05-1982

Skills

  • Financial reporting
  • Budget management
  • Cash flow management
  • Financial analysis
  • Regulatory compliance
  • Contract negotiation

Timeline

CFO

QWD Construction LLC
04.2024 - Current

Rental Manager

Self-employeed
05.2004 - 06.2014

Call Center Representative

Convergys
07.2002 - 10.2003

Bank Teller

First Federal Savings Bank
03.1999 - 07.2002

Helicopter Mechanic

U.S.Army
01.1985 - 10.1987

Associate of Science - Accounting And Finance

DBCC/Daytona Beach State College