Vickie Brandt

• Assisted in daily operations, supporting team members with routine tasks and projects.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Managed efficient cash register operations.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Listened to customer needs and desires to identify and recommend optimal products.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Created inviting environment for customers by maintaining store organization and cleanliness.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Developed strong rapport with customers and created positive impression of business.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Recommended complementary purchases to customers, increasing revenue.
• Monitored customers for signs of security concerns and escalated issues to management.
• Performed cash, card, and check transactions to complete customer purchases.
• Responded promptly to inquiries, providing information and assistance as needed.
• Engaged in continuous learning about industry best practices to enhance job performance.
• Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
• Increased customer satisfaction with thorough product demonstrations and personalized advice.
• Increased sales by customizing pitches to address specific client needs and concerns.
• Prioritized helping customers over completing other routine tasks in store.
• Used in-store system to locate inventory and place special orders for customers.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

• Assisted customers with product selection, providing knowledgeable recommendations and enhancing sales experience.
• Managed inventory levels, ensuring accurate stock availability and efficient product displays.
• Processed transactions using point-of-sale systems, maintaining accuracy in cash handling and receipts.
• Collaborated with team members to achieve sales targets, fostering a positive work environment.
• Provided training for new associates on product features and customer service protocols.
• Resolved customer inquiries and complaints, improving overall satisfaction and loyalty.
• Implemented merchandising strategies that enhanced store visibility and increased foot traffic.
• Assisted customers in selecting the appropriate hardware products for their specific needs, resulting in higher customer satisfaction.
• Maintained a clean and organized store environment at all times, promoting a positive shopping experience for customers.
• Addressed customer inquiries promptly and thoroughly, ensuring complete satisfaction with their purchases.
• Resolved any customer issues or complaints with diplomacy and professionalism, preserving the store''s reputation for excellent service.
• Offered expert advice on proper tool usage and safety precautions when necessary, empowering customers to use their purchases confidently.
• Boosted sales by creating eye-catching displays that showcased popular and seasonal hardware items effectively.
• Improved store organization with strategic merchandise placement, making it easier for customers to find desired items.
• Built strong relationships with customers through follow-ups and personalized recommendations, fostering repeat business.
• Increased hardware sales by providing exceptional customer service and demonstrating product features.
• Worked closely with store management to identify areas for improvement and implement strategies for increased sales performance.
• Participated in ongoing training sessions to stay up-to-date on industry trends, new products, and best practices in sales techniques.
• Assisted with merchandising initiatives such as planogram execution and inventory counts to optimize product visibility and availability.
• Handled returns and exchanges professionally, maintaining customer loyalty while adhering to store policies.
• Conducted regular price checks for accuracy, ensuring competitive pricing within the market area while maintaining profitability margins for the store.
• Processed transactions efficiently using point-of-sale systems, streamlining checkout processes for a smoother shopping experience.
• Provided excellent customer service by addressing concerns promptly and professionally.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Managed efficient cash register operations.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Listened to customer needs and desires to identify and recommend optimal products.
• Created inviting environment for customers by maintaining store organization and cleanliness.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Developed strong rapport with customers and created positive impression of business.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Recommended complementary purchases to customers, increasing revenue.

Gave great customer service by learning how to do multiple positions and by focusing on keeping the customers happy so they would keep visiting our store.

• Engaged customers to identify needs and recommend suitable products.
• Collaborated with team members to achieve sales targets and improve service quality.
• Addressed customer inquiries and resolved issues promptly, enhancing satisfaction rates.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
• Performed cash, card, and check transactions to complete customer purchases.
• Prioritized helping customers over completing other routine tasks in store.
• Used in-store system to locate inventory and place special orders for customers.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Developed strong rapport with customers and created positive impression of business.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Created inviting environment for customers by maintaining store organization and cleanliness.
• Listened to customer needs and desires to identify and recommend optimal products.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Managed efficient cash register operations.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Recommended complementary purchases to customers, increasing revenue.