Vickie Fredstrom
Las Vegas Metropolitan Police Dept
LASVEGAS,NV
6
years of professional experience
Detail-oriented professional with experience in 911 call taking, office management, and data entry. Skilled in clear communication, emotional regulation, and accurate recordkeeping. Proven ability to handle high-pressure situations, manage multiple priorities, and maintain service standards.
Work History
Data Entry
2 Months- Maintained comprehensive knowledge of industry-specific software tools for efficient data entry operations.
- Consistently met deadlines for data entry, improving overall efficiency of the department.
- Completed recordkeeping, filing and data entry duties.
- Assisted with typing, data entry, and answering incoming calls as required.
911 Call Taker
11 Months- Answered emergency and non-emergency calls, gathering accurate information under pressure.
- Applied emergency communication protocols to support rapid response and caller safety.
- Determined call priority and routed incidents to appropriate public safety resources.
- Entered detailed information into CAD systems for clear, timely dispatch documentation.
- Maintained calm, professional communication while assisting distressed callers.
Special Needs Babysitter
1 Year 8 Months- Monitored child safety and responded calmly to behavioral or sensory needs.
- Supported daily routines, including meals, hygiene, dressing, and bedtime preparation.
- Assisted with homework, play activities, and skill-building tasks tailored to developmental needs.
- Assisted with play activities and skill-building tasks tailored to developmental needs.
- Prepared nutritious snacks and maintained organized, child-safe living areas.
- Documented observations and shared updates on mood, routines, and care concerns.
- Successfully managed behavioral issues using positive reinforcement techniques.
Office Manager
1 Year 9 Months- Managed daily office operations, ensuring accurate scheduling, filing, and administrative support.
- Supervised front-office processes, resolving staff requests and maintaining professional customer service.
- Coordinated invoices, vendor communications, and purchase orders to maintain smooth procurement workflows.
- Streamlined recordkeeping systems, improving document accuracy and retrieval efficiency.
Food Runner
2 Years 11 Months- Coordinated with servers and kitchen staff to maintain smooth food flow during busy service periods
- Delivered meals promptly from kitchen to tables, ensuring order accuracy and presentation standards
- Verified ticket details before running dishes to reduce order mix-ups and guest delays
- Supported timely table turns by clearing finished plates and resetting dining areas efficiently
Education
Associate of Applied Science - Criminal Justice
- FEMA Active Shooter Course Certificate
- Certificate of Completion - 911 Dispatch Academy
Skills
Data entry accuracy
Alphanumeric data entry
Data management
Data analysis
Office management
Organizational skills
Effective multitasking
Customer service
Stress management
Timeline
Data Entry
Las Vegas Metropolitan Police Dept
08.2026 - CurrentRead More
911 Call Taker
Las Vegas Metropolitan Police Dept
09.2025 - 08.2026Read More
Special Needs Babysitter
Private Family Home
01.2024 - 09.2025Read More
Office Manager
Pies Unlimited
12.2023 - 09.2025Read More
Food Runner
Chili's Bar and Grill
01.2021 - 12.2023Read More
College of Southern Nevada
Associate of Applied Science from Criminal Justice
Read More