Experienced in Office Management, works hard to provide stable and efficient, quality service across various environments. Highly dependable, ethical and reliable support specialist and leader that works effectively with others to ensure operational and service excellence.
Overview
34
34
years of professional experience
Work History
Office Manager
First Street Chiropractic Ctr.
06.2010 - Current
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate accounts payable/receivable transactions regularly to ensure balanced daily intake.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
Managed daily administrative tasks to ensure smooth operations within the medical office environment.
Created and managed electronic patient records, including paper chart records, encompassing data entry and administrative functions related to medical records.
Assisted doctor with patient adjustments and with clinical documentation.
Created templates for referrals to specialty clinics to ensure patients receive the best care possible with accurate records.
Enhanced patient care by establishing strong relationships with medical professionals, including physicians, nurses, and technicians.
Ensured a safe, comfortable environment for patients by promptly addressing any concerns or issues that arose during their visits.
Reduced overhead costs by identifying areas for improvement in supply management and negotiating contracts with vendors.
Ensured operational excellence, keeping office running smoothly during peak times and emergencies.
Created organized filing system to manage department documents.
Mill Worker
Westport Shipyard
11.2007 - 03.2010
Milled lumber and created beautiful specialty items for the yachts, created a quality control log to ensure items in the Mill Department were to blueprint specs s from the mill.
Maintained a clean work area that adhered to company guidelines, promoting a healthy workplace environment.
Consistently met daily production targets while maintaining high-quality standards for all processed materials.
Demonstrated commitment to quality control standards, consistently inspecting products for defects or inconsistencies.
Created documents on how to build certain items that were made in the mill department or the upholstery department for the company manual.
Contributed to a safe working environment through adherence to safety protocols and regulations. Certified in Industrial First Aid and CPR/AED for my department.
Mill Worker
KPLY INC
02.2005 - 11.2007
Consistently met daily production targets while maintaining high-quality standards for all processed materials.
Ensured smooth workflow by performing routine maintenance on equipment, minimizing downtime.
Collaborated with supervisors to address and resolve production issues, improving overall output.
Co-Owner/Operator
A-Line Striping, Inc.
04.2001 - 12.2004
Improved overall efficiency by implementing a protocol for our asphalt and concrete business and it's various aspects of operations.
Maintained accurate financial records, enabling informed decision-making for future growth opportunities.
Managed daily business operations, resulting in smooth workflow and enhanced productivity.
Fostered a positive work environment by encouraging open communication channels among employees while maintaining high ethical standards.
Directed hiring processes, ensuring a well-qualified workforce that contributed to the success of the organization.
Ensured compliance with all local, state, and federal regulations for safe business practices.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Quality Control Supervisor
Holmquist Hazelnut Orchards
03.1990 - 03.2001
Trained workers in different departments in improved procedures designed to enhance quality and eliminate errors.
Ensured adherence to safety guidelines throughout all aspects of the production process, resulting in an improved workplace environment for employees.
Streamlined production efficiency by optimizing quality control procedures for maximum output.
Identified areas of improvement, implementing necessary changes to enhance overall product quality.
Worked closely with the Department of Agriculture for proper moisture testing on food products for proper storage and finished products.
Created bar codes for selling of products and designed labels for the variety of products.
Education
No Degree - Criminal Justice
Peninsula College
Port Angeles, WA
High School Diploma -
Castle Rock High School
Castle Rock, WA
06.1985
Skills
Customer Service
Office Management
Organizational Skills
Office Administration
Data Entry
Conflict Management
Professional and Courteous
Customer Relations
Scheduling
Database Administration
Computer Skills
MS Office
Timeline
Office Manager
First Street Chiropractic Ctr.
06.2010 - Current
Mill Worker
Westport Shipyard
11.2007 - 03.2010
Mill Worker
KPLY INC
02.2005 - 11.2007
Co-Owner/Operator
A-Line Striping, Inc.
04.2001 - 12.2004
Quality Control Supervisor
Holmquist Hazelnut Orchards
03.1990 - 03.2001
No Degree - Criminal Justice
Peninsula College
High School Diploma -
Castle Rock High School
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