Vickie Howard
Lubbock,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to assist in finding appropriate families to care and ensure safety for the most vulnerable population.
Overview
24
24
years of professional experience
Work History
Risk Manager
Texas Department Of Protective And Regulatory Services
09.2011 - 08.2023
- Identified key risks and mitigating factors of potential harm to children.
- Collaborates with Children Protective Service Regional staff and Child Safety Specialist to coordinate agency's efforts relating to risk and safety for children to enhance safety of children across all stages of services within CPS Program.
- Complete Near Fatal Reports when abuse/neglect is validated as the cause of a child's near death in an investigation completed by Children Protective Investigator for four Regions (1,2,9 &10).
Substance Abuse Specialist
Texas Department Of Protective And Regulatory Services
06.2005 - 09.2011
- Kept accurate and detailed records to track and document client progress.
- Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
- Provided crisis intervention to address clients' immediate needs and prevent harmful behaviors.
- Coordinated referrals for addiction services based on individual client needs and preferences.
- Skilled at working independently and collaboratively in a team environment.
- Provided counseling and support to clients with drug and alcohol abuse issues.
- Coordinated care with other professionals to provide clients with comprehensive support.
Investigator
Texas Department Of Protective And Regulatory Services
08.1999 - 06.2005
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
- Prepared case reports from allegations, transcripts of interviews and physical evidence.
- Documented findings and prepared detailed reports.
- Carefully documented statements, observations, and evidentiary materials.
- Conducted interviews with witnesses and clients.
- Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
- Collected information pertaining to criminal proceedings and performed investigations to resolve cases.
- Collaborated with federal agencies on investigations.
Education
High School Diploma -
Dunbar High School
Lubbock, TX05.1983
Bachelor of Science - Family Studies
Texas Tech University
Lubbock, TX08.1997
Skills
- Risk Mitigation
- Risk Management Processes
- Risk Identification
- Reading Comprehension
- Workflow Processes
- Organization Skills
- Time Management
- Assessment Skills
- Rapport Building
Timeline
Risk Manager
Texas Department Of Protective And Regulatory Services
09.2011 - 08.2023
Substance Abuse Specialist
Texas Department Of Protective And Regulatory Services
06.2005 - 09.2011
Investigator
Texas Department Of Protective And Regulatory Services
08.1999 - 06.2005
High School Diploma -
Dunbar High School
Bachelor of Science - Family Studies
Texas Tech University
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