Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vickie Isom

Cartersville,VA

Summary

Driven by a robust background in inventory management and customer service, I excelled at Dollar General Store by enhancing customer satisfaction and streamlining operations. Leveraging skills in inventory auditing and effective communication, I implemented quality control procedures that significantly reduced customer complaints, showcasing my ability to adapt and lead in fast-paced environments.

Diligent Desired Position with solid background in parts management and inventory control. Adept at maintaining accurate records and facilitating smooth operations, contributing to efficient workflow. Demonstrated ability to apply strong problem-solving and organizational skills to ensure timely availability of parts.

Parts management professional prepared to bring high level of expertise to role. Proven skills in inventory control and order fulfillment, ensuring seamless operations. Dependable team player committed to achieving results and adapting to dynamic environments. Strong technical knowledge and detail-oriented approach valued by employers.

Experienced with managing parts inventory and ensuring seamless availability of components. Utilizes efficient inventory control techniques to maintain optimal stock levels. Knowledge of order processing and supplier coordination ensures timely and accurate parts distribution.

Professional Parts Specialist prepared to excel in managing inventory, sourcing components, and ensuring efficient parts distribution. Strong focus on team collaboration and achieving tangible results, with adaptability to meet changing needs. Reliable in maintaining quality standards and fostering productive work environments. Skilled in inventory management, vendor relations, and technical support.

Meticulously organized Parts Salesman with comprehensive knowledge of thousands of Type parts and range of uses in numerous circumstances. Reliable source for customers of varying needs. Customer-centric and service-minded employee with approachability and outward-facing patience and generosity.

Knowledgeable Parts Specialist skilled at keeping parts organized and serving customers' needs. Works efficiently to restock parts, resolve issues and handle paperwork. Dedicated to satisfying customers and exceeding sales targets.

Motivated Parts Associate enthusiastic about building a long-term career in the automotive industry.

Reliable Job Title bringing Number years of experience in automotive parts sales and delivery. Friendly and professional demeanor with track record of consistently positive customer feedback.

Enthusiastic Parts Sales professional specializing in training and employee development. Motivational and encouraging leader with Number-year background building productive and cohesive sales and service teams.

Knowledgeable Job Title proficient in searching both physical and computerized catalogs, order systems and parts databases. Works efficiently and accurately to meet productivity, sales and customer service objectives.

Well-coordinated Job Title possessing extensive knowledge of Number different Type parts, giving all customers exceptional service and supporting individual needs. Organized and detailed sales and stock tracker attentive to accuracy and timeliness. Reliable team member with collaborative mindset and strong work ethic.

Talented Job Title driven to exceed sales, quality and customer satisfaction goals every day.

Seasoned Parts Manager skilled at improving procedures to maximize productivity and efficiency while streamlining processes and reducing costs. Terrific motivator and planner with in-depth understanding of parts, vendors and customer needs.

Focused Job Title well-versed in parts organization, purchasing and delivery management. Excellent leadership, scheduling and problem-solving abilities. Offering Number years of progressive experience in field.

Spirited Industry professional adept at establishing positive rapport with customers, upselling products and building loyal clientele. Accomplished at achieving highest per-day sales averages by upselling orders and suggesting additional accessories. Multitasks to provide individualized service to customers in demanding and high-volume settings.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Dynamic individual with hands-on experience in Area of expertise and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Recent graduate with foundational knowledge in Area of study and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Accommodating Job Title with expertise in leading and developing successful sales teams in Type industry. Proactive and professional team leader with track record of success in customer service, process improvements, and revenue generation. Offering Number years of comprehensive experience in analyzing and resolving problems and motivating high-performing associates.

Overview

26
26
years of professional experience

Work History

Parts Specialist

James River Equipment/ Riverside Hydraulics
03.2023 - Current
  • Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
  • Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
  • Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
  • Issued parts to technicians to complete customers' repairs.
  • Ordered parts from various distributors to fulfill demands.
  • Stocked and managed stock of parts.
  • Organized parts storage and stocked inventory according to established guidelines.

Accounts Payable Assistant

Cumberland Auto Service
07.2004 - 03.2023
  • Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
  • Reconciled processed work by verifying entries and comparing system reports to balance numbers.
  • Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
  • Paid vendors by monitoring discount opportunities and paid employees by receiving and verifying expense reports.
  • Enhanced financial accuracy with thorough verification of invoices against purchase orders and contracts.
  • Responded promptly to vendor inquiries, fostering positive relationships with external partners.
  • Managed expense report processing, verifying receipts for accuracy and compliance with company policies before reimbursement.
  • Improved invoice processing efficiency by implementing a new accounts payable system.
  • Ensured timely approval of invoices by monitoring outstanding items and following up with approvers as needed.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Tracked financial progress by creating quarterly and yearly balance sheets.
  • Maintained account accuracy by reviewing and reconciling checks monthly.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Created detailed expense reports to facilitate reimbursement for business expenses incurred.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
  • Streamlined daily reporting information entry for efficient record keeping purposes.
  • Kept vendor files accurate and up-to-date to expedite payment processing.
  • Collaborated with purchasing department to resolve discrepancies, improving communication between departments.
  • Matched purchase orders with invoices and recorded necessary information.
  • Reduced payment errors by maintaining accurate vendor records and reconciling accounts regularly.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Supported cash flow management by scheduling and prioritizing payments according to company policies and vendor terms.
  • Maintained organized filing systems for easy access to financial records, supporting efficient auditing processes.
  • Trained new team members on accounts payable processes, promoting consistency across the department.
  • Assessed data and information to verify entry, calculation, and billing code accuracy.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Maintained excellent financial standings by working closely with bookkeeper to process business transactions.
  • Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
  • Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
  • Collaborated with internal departments on intercompany billing reconciliation efforts, resolving discrepancies efficiently.
  • Input financial data and produced reports using Software.
  • Assisted in month-end closing procedures, contributing to accurate financial reporting for stakeholders.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Entered figures using 10-key calculator to compute data quickly.
  • Completed bi-weekly payroll for company employees.
  • Gathered, evaluated and summarized account data in detailed financial reports.
  • Verified accuracy of accounts payable payments, resulting in Number% reduction in payment errors and check reissues.
  • Inspected account books and recorded transactions.
  • Strengthened financial operations by conducting bank reconciliations and financial reporting.
  • Developed monthly, quarterly and annual profit and loss statements and balance sheets.
  • Streamlined bookkeeping procedures to increase efficiency and productivity.
  • Implemented new accounting processes to decrease spending and work flow downtime.
  • Presented audit findings to accounting manager after reviewing results and paperwork.
  • Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
  • Reached out to vendors and customers to verify information and follow up on client issues.
  • Ensured timely payments for all invoices, maintaining strong relationships with vendors and suppliers.
  • Reduced invoice processing time with accurate data entry and timely vendor communication.
  • Updated vendor information regularly, ensuring accurate contact details and banking information for prompt payments.
  • Contributed to year-end closing process by ensuring all outstanding payables were accurately recorded and settled promptly.
  • Facilitated dispute resolution between company departments and vendors regarding payment issues or discrepancies in invoicing.
  • Collaborated with procurement team to resolve discrepancies between purchase orders and invoices received.
  • Maintained compliance with internal controls and external regulations related to accounts payable processes.
  • Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
  • Trained junior staff members in accounts payable procedures, increasing overall department efficiency.
  • Enhanced financial accuracy through diligent reconciliation of vendor statements and company records.
  • Assisted in the preparation of monthly financial statements by providing accurate accounts payable information.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Organized budget documentation and tracked expenses to maintain tight business controls.
  • Improved cash flow management by negotiating favorable payment terms with suppliers.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Passionate about learning and committed to continual improvement.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Strengthened communication skills through regular interactions with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Assistant Manager

Flat Rock Hardware
02.2002 - 07.2004
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Generated repeat business through exceptional customer service.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Established team priorities, maintained schedules and monitored performance.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Defined clear targets and objectives and communicated to other team members.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Monitored sales trends to adjust pricing strategies for optimal profitability.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Developed detailed plans based on broad guidance and direction.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Launched quality assurance practices for each phase of development
  • Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
  • Developed marketing strategies to attract new customers, increasing foot traffic.
  • Coordinated with vendors for timely inventory replenishment, ensuring product availability.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Assisted in budget preparation, ensuring alignment with financial goals.
  • Enhanced team productivity by streamlining operational processes.
  • Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
  • Facilitated team-building activities, enhancing team cohesion and morale.
  • Analyzed sales data to identify trends and adjust inventory orders accordingly.
  • Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
  • Engaged with customers to gather feedback, using insights to improve service and product offerings.
  • Negotiated with suppliers to secure better pricing, reducing operational costs.
  • Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
  • Conducted performance evaluations, identifying areas for development and rewarding strong performance.
  • Implemented loss prevention strategies, significantly reducing shrinkage.
  • Improved customer satisfaction by resolving complaints and inquiries promptly.
  • Conducted performance evaluations and provided constructive feedback to employees.
  • Improved operational efficiency by adopting new technology for inventory management.
  • Implemented staff training programs to elevate service standards and knowledge.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.
  • Passionate about learning and committed to continual improvement.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked well in a team setting, providing support and guidance.
  • Organized and detail-oriented with a strong work ethic.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Strengthened communication skills through regular interactions with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Manager

Dollar General Store
08.1998 - 12.2000
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Managed and motivated employees to be productive and engaged in work.
  • Established team priorities, maintained schedules and monitored performance.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Controlled costs to keep business operating within budget and increase profits.
  • Cross-trained existing employees to maximize team agility and performance.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Improved safety procedures to create safe working conditions for workers.
  • Defined clear targets and objectives and communicated to other team members.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Improved marketing to attract new customers and promote business.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
  • Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
  • Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
  • Increased market share with strategic business development efforts, expanding into untapped markets.
  • Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
  • Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
  • Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Launched quality assurance practices for each phase of development
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Developed detailed plans based on broad guidance and direction.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed and maintained courteous and effective working relationships.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Learned and adapted quickly to new technology and software applications.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Strengthened communication skills through regular interactions with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Passionate about learning and committed to continual improvement.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Streamlined project delivery processes, significantly reducing time to market for new product launches.
  • Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
  • Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
  • Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
  • Organized professional development programs for staff, leading to improved performance and skill sets.
  • Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
  • Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
  • Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
  • Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
  • Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
  • Spearheaded transition to remote work during global health crisis, ensuring business continuity and employee safety.
  • Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.

Education

Business Administration

Powhatan High School
Powhatan, VA
05.1989

Skills

  • Shipping and receiving
  • Warehouse operations
  • Returns processing
  • Packaging and labeling
  • Warranty administration
  • Environmental awareness
  • Forecasting and planning
  • Sales support
  • Parts documentation
  • Six sigma methodologies
  • Lean manufacturing principles
  • Stock control
  • Cost reduction strategies
  • Customer service
  • Ordering parts
  • Verbal and written communication
  • Invoice processing
  • Problem-solving skills
  • Order fulfillment
  • Shipping coordination
  • Email communication
  • Clean driving record
  • Cycle counting
  • Sales training
  • Coordinating paperwork
  • Supply orders
  • Inventory auditing
  • Inventory management
  • Customer education
  • Product demonstration
  • Proficient in software
  • Improving customer satisfaction
  • Forklift operation
  • Vendor relations
  • Promotional planning
  • Suggestive selling
  • Team collaboration
  • Social media marketing
  • Training and coaching
  • Goal setting
  • Operations management
  • Staff training
  • Product merchandising
  • Technical acumen
  • Account updating
  • Purchasing oversight
  • Performance tracking
  • Report generation
  • Delivery coordination
  • Display building

Timeline

Parts Specialist

James River Equipment/ Riverside Hydraulics
03.2023 - Current

Accounts Payable Assistant

Cumberland Auto Service
07.2004 - 03.2023

Assistant Manager

Flat Rock Hardware
02.2002 - 07.2004

Manager

Dollar General Store
08.1998 - 12.2000

Business Administration

Powhatan High School

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Vickie Isom