Vickie Kinyon

Costco

Bend, OR

11.2005 - 04.2024

Counseled clients on hearing aid options and features to determine the best solution for their needs.
Provided diagnostic testing, including air conduction, bone conduction, speech audiometry, and immittance testing.
Programmed hearing aids with appropriate settings based on client's hearing loss profile.
Performed earmold impressions to ensure proper fit of hearing aids.
Demonstrated use of various types of assistive listening devices such as personal amplifiers and telephone amplifiers.
Conducted follow-up visits to evaluate the effectiveness of prescribed amplification devices and services provided.
Adjusted and repaired malfunctioning hearing aids in a timely manner.
Maintained accurate records of patient information including test results, diagnosis, treatments rendered.
Scheduled appointments for patients requiring additional services or follow-up care.
Provided support to family members who were impacted by the patient's hearing loss.
Advised patients on strategies to improve communication skills in challenging listening environments.
Managed inventory levels for all supplies needed for providing quality service.
Counseled patients and families on communication strategies to cope with hearing loss.
Administered air conduction, bone conduction, and speech audiometry tests to patients.
Performed careful fittings to maximize client comfort and device effectiveness.