Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
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Vickie Kitchen

McAlester,OK

Summary

Professional healthcare worker equipped with comprehensive training in phlebotomy and laboratory procedures. Skilled in maintaining high standards of patient care and accuracy in sample collection processes. Known for effective team collaboration and adaptability, ensuring consistent and reliable results in dynamic clinical settings. Capable of managing patient interactions with empathy and precision.

Overview

2024
2024
years of professional experience

Work History

Student Phlebotomist

Job Seeker


  • Contributed to a safe work environment by consistently maintaining a clean, organized workspace and following infection control procedures.
  • Maintained up-to-date knowledge of industry best practices through continuous professional development opportunities such as workshops or conferences.
  • Supported efficient workflow by promptly processing specimens according to laboratory guidelines after successful blood draws.
  • Enhanced patient comfort by utilizing proper phlebotomy techniques and maintaining a calm demeanor during blood draws.
  • Ensured accurate results by strictly adhering to established protocols for specimen collection, handling, and labeling.
  • Minimized errors in sample identification through diligent verification of patient information and proper labeling of specimens.
  • Collaborated effectively with other healthcare professionals to ensure seamless care coordination and enhance overall patient experience.
  • Supported patient privacy by maintaining strict confidentiality of personal health information in accordance with HIPAA regulations.
  • Demonstrated adaptability by successfully performing venipuncture on patients with challenging veins or medical conditions.
  • Achieved high levels of accuracy during blood draws by consistently using correct techniques, such as proper needle insertion angle and placement.
  • Improved patient satisfaction with compassionate care and clear communication about the phlebotomy process.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Packaged and shipped specimens to central lab daily.
  • Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
  • Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
  • Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
  • Organized daily work based on collection priority.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
  • Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
  • Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
  • Participated in continuing education programs to stay up to date on new technologies and procedures.
  • Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
  • Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
  • Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Adapted to diverse patient needs by employing variety of blood collection techniques.
  • Participated in continuous education programs to stay updated on latest phlebotomy techniques and safety standards.
  • Maintained high standards of cleanliness and sterilization of phlebotomy equipment, ensuring patient safety.
  • Monitored patients for adverse reactions post-venipuncture, ready to provide immediate care if needed.
  • Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
  • Increased patient satisfaction by providing gentle care and empathetic support during blood collection procedures.
  • Enhanced team collaboration by participating in regular meetings to discuss improvements in phlebotomy practices.
  • Enhanced patient experience by performing blood draws quickly and efficiently.
  • Ensured proper identification and documentation of samples, significantly reducing instances of mislabeling.
  • Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
  • Improved patient comfort and trust with compassionate communication and professional bedside manner.
  • Collected blood samples in accordance with laboratory protocols and regulations.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Verified patients' identification for proper sample collection.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Participated in quality assurance and competency assessment initiatives.
  • Performed laboratory tests to assist physicians in diagnosis.

RN, CICU

St. John Medical Center
01.2002 - 08.2023
  • Administered medications accurately and safely, reducing medication errors and adverse reactions.
  • Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
  • Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Assisted physicians with setting up sterile supplies for placement of Swan Ganz catheter, Arterial line, CVP lines, and insertion of Hemodialysis Catheters, monitoring all of the lines and documentation.
  • Monitoring blood pressures every hour, and urine output every hour and documentation.
  • ACLS certified, and responded to Code Blue and Rapid Response calls for the hospital.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.

Nursing Supervisor

Hillcrest Speciality Hospital
05.2004 - 06.2007
  • Promoted interdisciplinary collaboration by fostering strong relationships with physicians, therapists, and other healthcare professionals.
  • Mentored new nursing staff members to promote adherence to established best practices and foster professional growth.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.
  • Delegated tasks and provided leadership for 30 nurses and support personnel.
  • Improved patient care quality by implementing evidence-based nursing practices and guidelines.
  • Mentored junior nurses to enhance their clinical skills and knowledge, leading to improved patient outcomes.
  • Enhanced staff communication and collaboration through regular team meetings and training sessions.
  • Developed and maintained efficient scheduling processes, resulting in optimal staffing levels for consistent patient care.
  • Maintained a high standard of patient care by regularly monitoring nursing staff performance and providing continuous feedback.
  • Achieved high satisfaction ratings from both patients and families by consistently delivering compassionate, attentive nursing supervision.
  • Championed best practices in infection control measures within the unit, contributing to reduced rates of hospital-acquired infections among patients under our care.

Education

No Degree - Phlebotomy

Pontotoc Technology Center
601 W 33rd St, Ada, Ok. 74820
10-2024

Bachelor of Science - Nursing

OKC University
2501 N Blackwelder Ave Oklahoma City, Ok. 73106
05-2010

Associate of Science - Nursing

Connors State College
Warner, OK
12-2001

Nursing

Kiamichi Technology Center
McAlester, OK
06-1999

Skills

  • Order of draw
  • Venipuncture technique
  • Needle disposal
  • Patient communication
  • Blood collection
  • Patient care
  • HIPAA compliance
  • Specimen labeling procedures
  • Patient confidentiality
  • Patient support
  • Infection control
  • HIPAA

Accomplishments

  • Improved blood collection process by preparing supplies to match patient load.

Interests

I have a passion for being outdoors, I love animals, I like to read, visit with friends, and family, and I love the mountains in Colorado

  • Backpacking and Hiking
  • Road Trips
  • Adventure Travel
  • Camping
  • Hiking
  • Animal Welfare Advocacy

Timeline

Nursing Supervisor

Hillcrest Speciality Hospital
05.2004 - 06.2007

RN, CICU

St. John Medical Center
01.2002 - 08.2023

Student Phlebotomist

Job Seeker

No Degree - Phlebotomy

Pontotoc Technology Center

Bachelor of Science - Nursing

OKC University

Associate of Science - Nursing

Connors State College

Nursing

Kiamichi Technology Center

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