Summary
Work History
Education
Skills
Accomplishments
Timeline
Generic

Vickie Lowery

Conway,SC

Summary

Results-oriented general manager with over 15 years in the restaurant industry. Skilled in training and mentoring staff to uphold customer service excellence and food safety standards. Committed to implementing strategies that improve operational efficiency and boost sales.

Work History

General Manager

SUBWAY®Restaurants
Conway , SC
2019 - 2025
  • Ensured compliance with health regulations while maintaining cleanliness standards in kitchen.
  • Managed daily business operations, including budgeting, staffing, scheduling, inventory control, customer service, and sales.
  • Trained employees on duties, policies, and procedures to enhance operational efficiency.
  • Administered employee discipline through verbal and written warnings to uphold workplace standards.
  • Developed team-building activities that fostered collaboration and a positive work environment among departments.

General manager

SUBWAY®Restaurants
Lorain, Ohio
2006 - 2019

Trained and mentored team members on customer service and food safety standards.

  • Oversaw inventory management to ensure adequate stock levels and freshness.
  • Coordinated with suppliers to maintain quality ingredients and timely deliveries.
  • Enforced health regulations and cleanliness standards throughout the restaurant.
  • Conducted performance evaluations to support staff development initiatives.

General Manager

Mr. Hero
Avon Lake, Ohio
2004 - 2006
  • Consolidated data, payroll, and accounting systems to maximize productivity.
  • Trained employees on policies and procedures to enhance operational efficiency.
  • Created schedules to ensure adherence to budget.

General Manager

Pizza Hut
Lorain, Ohio
1998 - 2004
  • Oversaw daily operations to ensure efficient restaurant functioning and optimal service delivery.
  • Developed and implemented marketing strategies that drove brand growth and visibility.
  • Led staff training initiatives to elevate service quality and customer satisfaction.
  • Managed inventory to maintain optimal stock levels, preventing shortages and excess.

Education

High School Diploma -

Brunswick High School
Brunswick, OH
05-1978

Skills

  • Inventory management
  • Staff training
  • Budgeting
  • Customer engagement
  • Health regulations
  • Operations management

Accomplishments

Certified ServSafe Food Handler

Timeline

General Manager

SUBWAY®Restaurants
2019 - 2025

General manager

SUBWAY®Restaurants
2006 - 2019

General Manager

Mr. Hero
2004 - 2006

General Manager

Pizza Hut
1998 - 2004

High School Diploma -

Brunswick High School