Vickie Montrose
Brooklyn,NY
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities. Hardworking (PCA) Patient Care Technician bringing proven direct support experience developed during healthcare career. Knowledgeable about paperwork procedures, mobility assistance and documentation requirements. Team-oriented and adaptable to changing needs. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. NHA certify Phlebotomy and EKG with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Health And Hospital
Brooklyn, NY
01.2015 - Current
- Provided direct patient care and assistance to healthcare team members.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Ensured that all medical equipment was properly maintained and sterilized.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Assisted with patient transfers from bed to wheelchair or strher as needed.
- Provided emotional support for patients and families during difficult times.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Educated patients on basic health-related topics such as nutrition, hygiene habits.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Organized supplies in order to maintain adequate stock levels throughout shift.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Participated in quality improvement activities within the department.
- Helped create a safe environment by following infection control policies.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Collaborated with interdisciplinary teams to provide comprehensive care services.
- Instructed new employees on proper techniques of performing daily tasks.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Responded to bell or light signal calls to assist patients with needs.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Recorded patient conditions and vital signs before and after medical operations.
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
- Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
- Restocked unit frequently with necessary medical supplies.
- Kept instruments and equipment clean and sanitized.
- Maintained inventory levels of stock items, supplies and equipment to foster smooth and cost-effective unit operations.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Documented and reported observations of patient behavior, complaints or physical symptoms to nurses.
- Answered patient call signals and signal lights to determine patients' needs.
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
Education
Some College (No Degree) - LPN
Mildred Elley
Albany, NYSkills
- Patient Observation
- Basic nursing care
- Vital signs monitoring
- Restocking supplies
- Feeding Assistance
- Emergency Response
- Specimen Collection
- Information Protection
- Patient Services
- Blood Glucose Monitoring
- Professional Bedside Manner
- Infection control standards
- Medical Equipment Operation
- Healthcare expertise
- Data Collection
- Patient positioning understanding
- Clinical Training
- Phlebotomy Techniques
- Blood Glucose Testing
- EKG Interpretation
- Biohazard Disposal
- Medical Terminology
- Infection Control
- Supply Restocking
- First Aid Certification
- HIPAA Compliance
- Electronic Charting
- CPR Certification
- Personal Care Aide (PCA)
- Patient Care Quality
- Heartsaver CPR AED (CPR AED)
- Time Management
- Calm Under Stress
- Collecting specimens
- Adaptability
- Emotional and Social Support
- Responding to emergencies
- Decision-Making
Certification
- NHA Phlebotomy Certify
- NHA EKG Certify
- CNA Certificate
- PCA certificate
Languages
Haitian Creol
Professional
References
References available upon request.
Timeline
Patient Care Technician
Health And Hospital
01.2015 - Current
Some College (No Degree) - LPN
Mildred Elley
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