Vickie Morgan
Summary
Accomplished Assistant Manager with a proven track record at Swedish Match, enhancing operational efficiency by implementing process improvements. Skilled in problem-solving and team motivation, ensuring compliance with safety standards. Adept at multitasking and organization, driving productivity and reducing downtime.
Overview
2026
2026
years of professional experience
Work History
Assistant Manager
Swedish Match
12.2024 - Current
- Assisted in daily operations, ensuring compliance with safety and quality standards.
- Implemented process improvements that enhanced operational efficiency within the team.
- Assist in oversite of production qualify to ensure exceptional finished products.
- Regularly communicate with maintenance staff about repair and maintenance needs of equipment.
- Manage the department independently as needed to cover vacancies.
- Supported daily operations by coordinating team schedules and ensuring efficient workflow.
- Participated in safety audits to ensure compliance with workplace regulations and standards.
- Fostered a positive team environment through effective communication and conflict resolution strategies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Assist in inventory management,
- Assist in oversite of production activities to identify any production or equipment issues.
- Maintain production clerical activities in production management software.
- Comply with Swedish Match policies and produces.
- Assist Production Manager in observing daily shift operations and report any new developments or concerns.
Supervisor
MS Companies
02.2022 - 09.2024
- Supervised daily operations, ensuring adherence to safety protocols and operational standards.
- Implemented process improvements that enhanced productivity and reduced downtime.
- Coordinated scheduling and resource allocation to optimize workforce efficiency.
- Resolved operational issues promptly, maintaining seamless production flow and minimizing disruptions.
- Decrease/increase req as needed.
- Ensure that all the quality check procedures put in place are followed during every production phase.
- Analytical, logical thought process and meticulous attention to detail.
- Compliance with policies and governmental regulations.
- Complete on boarding of New Hires, their I9, and Direct Deposit or Pay Card.
- Work instruction on new sorts, and job set up for the work instruction. All employees sign off on the work instruction training lob.
- Responsible for clocking in and out every employee and submitting their time at the end of everyday.
- Ensure that all PPE is being worn and used correctly.
- QDA downloaded and sent to customer daily per shift.
- Data entered the data app daily on all sorts.
- Document attendance and issues in Sale Force App.
- Responsible for drug screens, worker comp, and termination with the right documents.
- Communication with other supervisor, inspectors, and the customers.
Team Leader/Tech One Operator
Hankel
08.2020 - 08.2022
- Streamlined workflows, enhancing efficiency and reducing turnaround times.
- Led team in executing project timelines and meeting operational goals.
- Acquire skills and knowledge to perform technical activities required for the safe operation of fabric softener sheet packaging and process line equipment to ensure the production of a high-quality consumer finished good.
- Operate and maintain fabric softener sheet packaging line equipment to produce high-quality finished goods. Equipment: Slitters/ Folders/ Stacker/ Cartoner/ Shrink-Wrappers/ Case Formers/ Sealers/ Packers/ and Palletizers.
- Perform packaging or process line changes for various sheets formulas, products, cartons, and case sizes.
- Correctly perform and record quality assurance checks and complete daily production documentation.
- Take an active role in shift turnover discussions, shift performance reviews and team meetings.
- Maintain an awareness of and use Good Manufacturing Practices.
Logistics Technician
Georgia-Pacific
2018 - 2020
- Conducted regular equipment inspections to maintain compliance with safety standards.
- Streamlined material handling processes by introducing appropriate equipment such as pallet jacks and barcode scanners, reducing manual labor and improving accuracy.
- Responsible for coordinating shipments and deliveries.
- Provide up-to-date shipments and deliveries.
- Plan shipments to meet internal and external delivery expectations.
- Unloading rolls for the day production and receiving rolls for the start of the night shift. The finished loading rolls to be stored at the warehouse when GP warehouse is full.
- Check rolls to make sure that they corresponded with what is running on the lines, and with what the paperwork from the warehouse.
- All rolls are scanned and put into the computer systems.
- Maintaining tow motor, forklift, and addressing any issues immediately.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
Education
Associate of Applied Science - Surgical Technologist
Madisonville Community College
Madisonville, KY05-2014
Skills
- Multitasking and organization
- Problem-solving
- Time management
- Team motivation
- Staff training and development
- Adaptability and flexibility
- Workplace safety compliance
- Reporting and documenting
- Work Planning and Prioritization
- Professional and courteous
- Active listening
Timeline
Assistant Manager
Swedish Match
12.2024 - Current
Supervisor
MS Companies
02.2022 - 09.2024
Team Leader/Tech One Operator
Hankel
08.2020 - 08.2022
Logistics Technician
Georgia-Pacific
2018 - 2020
Associate of Applied Science - Surgical Technologist
Madisonville Community College