Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Vickie Nguyen

Friendswood,TX

Summary

Efficient Office Assistant with 6 years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes. I worked on a pediatric unit for 9+ years as nurse and am a proud mom of twin boys. I did take a break from work to be a full time mom and would love to get back into working as a nurse.

Overview

9
9
years of professional experience

Work History

Office Assistant

Harmony Dental Center
Pearland, TX
July2018 - 02.2024
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
  • Performed data entry tasks into various computer systems accurately and efficiently.
  • Maintained an organized filing system of paper documents and electronic files.
  • Greeted visitors or callers to handle questions or direct to appropriate staff.
  • Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.

Registered Nurse

Christus St. Elizabeth Hospital
Beaumont, TX
08.2002 - 04.2011
  • Assessed patient's physical, mental and emotional health by taking vital signs, observing skin condition, reviewing medical history and administering tests.
  • Provided compassionate care to patients and families by listening to their concerns and addressing their needs.
  • Provided education on preventive health practices such as nutrition, hygiene and safety.
  • Developed individualized plans of care based on patient assessment data, diagnosis and physician orders.
  • Administered medications in accordance with physician orders, monitored for effectiveness and reported any adverse reactions.
  • Monitored patients' conditions during treatment or recovery periods to determine progress or need for modification of treatment plan.
  • Performed diagnostic procedures such as venipunctures, immunizations and wound irrigations according to established protocols.
  • Initiated emergency interventions when necessary to stabilize a patient's condition prior to transfer or admission to the hospital setting.
  • Maintained accurate records of patient assessments, treatments provided and changes in condition using electronic medical record systems.
  • Instructed parents and guardians regarding home care needs such as medication administration and disease management.
  • Assisted with coordination of discharge planning activities ensuring continuity of care post hospitalization.

Education

Associate of Science - Nursing

Lamar University
Beaumont, TX
05-2002

Skills

  • Customer Service
  • Clerical Support
  • Scheduling appointments
  • Positive Attitude
  • Prioritizing Work

Languages

Vietnamese
Native/ Bilingual

Timeline

Registered Nurse

Christus St. Elizabeth Hospital
08.2002 - 04.2011

Office Assistant

Harmony Dental Center
July2018 - 02.2024

Associate of Science - Nursing

Lamar University

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Vickie Nguyen