Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
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Vickie Norfleet

Charlotte,North Carolina

Summary

Dynamic Material Resource Planner with a proven track record at Atrium Healthcare, enhancing material availability through effective forecasting and supplier management. Skilled in warehouse optimization and team training, I excel in fostering collaboration and efficiency, ensuring timely project delivery while maintaining high standards of operational excellence.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Material Resource Planner

Atrium Healthcare
05.2023 - Current
  • Enhanced material availability by diligently forecasting demand and coordinating with suppliers.
  • Coordinated transportation logistics for incoming shipments, expediting deliveries when necessary to meet project deadlines.
  • Trained new team members in material planning processes, contributing to a knowledgeable workforce capable of handling complex tasks efficiently.
  • Optimized warehouse organization for improved efficiency in locating and retrieving materials.

Bus Driver

Charlotte Mecklenburg School System
08.2016 - Current
  • Kept bus interiors clean and tidy to provide comfortable passenger environments.
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
  • Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Conducted pre-trip inspections of bus for safe operation.
  • Acted calmly, productively and professionally under pressure for helpful emergency response.
  • Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
  • Communicated regularly with central dispatch teams to report delays and route changes.
  • Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.
  • Performed bus driving duties while keeping student safety in mind to maintain good safety record.
  • Navigated challenging weather conditions safely while keeping passengers informed of potential delays due to hazardous road situations.
  • Received excellent customer reviews for friendly, punctual transport services.
  • Kept accurate records of daily logs, incident reports, maintenance checklists, and fuel consumption data for company reference.
  • Promoted positive rider experience by providing courteous, attentive service and addressing customer concerns promptly.

Bus Driver

Concord Transportation
02.2016 - 06.2018
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Enhanced passenger safety by conducting thorough pre-trip inspections and maintaining a clean bus environment.
  • Maintained open communication lines with dispatchers to report any delays, accidents or emergencies encountered while on the road.
  • Developed strong rapport with regular passengers by providing friendly service, remembering names, engaging in conversations when appropriate.
  • Retained bus system, route and stop knowledge for informative customer advice.
  • Remained current on local traffic regulations and attended regular training sessions to maintain up-to-date knowledge of industry best practices.
  • Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
  • Implemented proper emergency procedures as needed, addressing any potential hazards and ensuring the safety of all passengers on board.
  • Trained new bus drivers in company policies, route navigation techniques, and safety protocols to ensure smooth onboarding experiences.
  • Contributed to company reputation for reliability by maintaining an exceptional attendance record and punctuality rate.
  • Performed minor maintenance tasks such as changing lights or checking tire pressure to ensure the safe operation of the bus at all times.
  • Monitored onboard security systems such as cameras or alarms to ensure the well-being of all passengers during their commute.
  • Managed fare collection with accuracy, ensuring timely deposits and accurate record-keeping for company financial records.
  • Conducted thorough pre-trip and post-trip vehicle inspections to ensure operational safety, reporting any issues immediately.
  • Enhanced passenger satisfaction by providing timely, courteous service and addressing concerns promptly.
  • Developed strong rapport with regular passengers, fostering welcoming and friendly environment.

Bus Driver

Mooresville Graded Schools
08.2010 - 01.2015
  • Reduced fuel costs through careful route planning and efficient driving practices that maximized fuel economy without compromising timeliness or safety.
  • Collaborated with school staff to coordinate transportation needs for field trips, sporting events, and other extracurricular activities requiring off-site travel.
  • Employed conflict resolution skills to manage disputes or concerns, maintaining peaceful travel environment.
  • Kept accurate records of travel logs, maintenance, and incident reports, contributing to operational transparency.
  • Assisted passengers with special needs, ensuring accessible and comfortable travel for everyone.

Loan Processor

Bank of America
02.1999 - 08.2010
  • Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
  • Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
  • Assisted clients in understanding complex financial documents required for completing their loan applications successfully.
  • Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.

Education

Associate of Science - Secretarial Science

Rutledge Community College
Charlotte, NC
06-1981

American History

North Iredell Hight
Olin, NC
08-1978

Skills

  • Materials requirement planning
  • Supplier relationship management
  • Warehouse management

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Achieved [Result] through effectively helping with [Task].
  • Resolved product issue through consumer testing.
  • Documented and resolved [Issue] which led to [Results].

Certification

  • [Area of certification], [Company Name] - [Timeframe]
  • Certified [Job Title], [Company Name] - [Timeframe]

Interests

  • Cooking
  • Youth Development Programs
  • Baking
  • I like working with my hands and fixing things
  • Martial Arts

Timeline

Material Resource Planner

Atrium Healthcare
05.2023 - Current

Bus Driver

Charlotte Mecklenburg School System
08.2016 - Current

Bus Driver

Concord Transportation
02.2016 - 06.2018

Bus Driver

Mooresville Graded Schools
08.2010 - 01.2015

Loan Processor

Bank of America
02.1999 - 08.2010

Associate of Science - Secretarial Science

Rutledge Community College

American History

North Iredell Hight
Vickie Norfleet