Vickie Paige
Valdosta,GA
Summary
Dynamic and results-oriented professional with extensive experience in warehouse operations and customer service, notably at The Home Depot. Excelled in heavy lifting and maintaining warehouse organization, while demonstrating exceptional teamwork and problem-solving abilities. Achieved significant improvements in productivity and safety, ensuring timely deliveries and high customer satisfaction.
Overview
23
23
years of professional experience
Work History
General Warehouse Associate
The Home Depot
05.2015 - Current
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Performed general housekeeping and cleaning tasks.
- Operated RF scanners to track merchandise and verify contents of containers.
- Helped maintain a well-organized warehouse by participating in regular housekeeping activities, such as sweeping, dusting, and keeping aisles clear of obstructions.
- Exceeded daily productivity goals through efficient task completion and strong time management skills.
- Contributed to a positive work environment through open communication, teamwork, and proactive problem-solving efforts.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Improved workplace safety by adhering to company policies and procedures while also identifying potential hazards within the warehouse space.
- Efficiently managed high-volume order processing during peak seasons to ensure timely deliveries and satisfied customers.
- Consistently lifted materials weighing as much as [Number] pounds.
Paint and Repair
Jacuzzi Bath
04.2006 - 05.2015
- Assisted in training new technicians, ensuring consistent quality across all team members'' work.
- Troubleshot faulty components at the board level using schematics, wiring diagrams, and other technical documentation.
- Ensured compliance with safety regulations during testing procedures, protecting both personnel and equipment from hazards.
- Enhanced product quality by conducting comprehensive test procedures on electronic equipment.
- Streamlined inventory management by maintaining accurate records of parts used during repairs.
Customer Service Representative
Convergys
02.2002 - 05.2005
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Brooks County High School
Quitman, Ga05-1989
Skills
- Heavy lifting
- Loading and unloading
- Pallet jacking
- Warehouse organization
- Picking and packing
- Packaging and labeling
Accomplishments
- Achieved Honors through effectively helping with Business Diploma.
Timeline
General Warehouse Associate
The Home Depot
05.2015 - Current
Paint and Repair
Jacuzzi Bath
04.2006 - 05.2015
Customer Service Representative
Convergys
02.2002 - 05.2005
High School Diploma -
Brooks County High School
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