Vickie Rhodes
Havre,MT
Summary
Dynamic Care Manager with proven expertise at Bullhook Community Health Center in developing personalized care plans and enhancing patient outcomes. Skilled in clinical documentation and service coordination, I effectively advocate for clients while fostering community partnerships. Committed to quality improvement, I successfully implemented initiatives that streamlined processes and elevated service delivery efficiency.
Overview
4
4
years of professional experience
Work History
Care Manager
Bullhook Community Health Center
11.2024 - 04.2025
- Developed personalized care plans to meet patient needs and improve health outcomes.
- Coordinated multidisciplinary team meetings to enhance communication and collaborative care strategies.
- Monitored patient progress and adjusted care plans based on clinical assessments and feedback.
- Educated patients on healthcare services, resources, and self-management techniques to promote well-being.
- Implemented quality improvement initiatives to streamline processes and enhance service delivery efficiency.
Case Manager
Salvation Army Emergency Services
11.2021 - 10.2024
- Managed client assessments to identify needs and develop personalized service plans.
- Coordinated referrals to community resources and services for enhanced client support.
- Monitored case progress, ensuring compliance with program guidelines and objectives.
- Facilitated workshops on life skills, promoting self-sufficiency among clients.
- Collaborated with multidisciplinary teams to optimize care strategies for vulnerable populations.
- Trained new staff members on case management protocols and best practices.
- Advocated for clients' needs in various settings, fostering strong community partnerships.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
Outside Sales Representative
Havre Herald
05.2021 - 09.2021
- Developed personalized care plans to meet patient needs and improve health outcomes.
- Coordinated multidisciplinary team meetings to enhance communication and collaborative care strategies.
- Monitored patient progress and adjusted care plans based on clinical assessments and feedback.
- Educated patients on healthcare services, resources, and self-management techniques to promote well-being.
- Implemented quality improvement initiatives to streamline processes and enhance service delivery efficiency.
Education
High School Diploma -
Flathead High School
06.1977
Skills
- Care planning
- Case assessments
- Clinical documentation
- Service coordination
- Workflow coordination
- Program management
- Policy adherence
- Resource utilization
- Volunteer management
- Care quality assessments
- Technology proficiency
- Client assessment
- Marketing and promotion
Timeline
Care Manager
Bullhook Community Health Center
11.2024 - 04.2025
Case Manager
Salvation Army Emergency Services
11.2021 - 10.2024
Outside Sales Representative
Havre Herald
05.2021 - 09.2021
High School Diploma -
Flathead High School
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