VICKIE STRAG
Jacksonville,FL
Summary
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
Overview
11
11
years of professional experience
Work History
Receptionist/Office Manager
Northside Collision and Paint Center
Jacksonville , FL
04.2020 - Current
- Scheduled appointments for clients, customers, and other visitors.
- Monitored office supplies inventory and placed orders when necessary.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted visitors and provided them with assistance.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
- Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
- Scheduled and confirmed appointments.
Veterinary Technician/Receptionist
Northside Animal Hospital
Jacksonville, FL
03.2013 - 08.2019
- Conducted regular inspections of kennel areas to ensure cleanliness standards were met.
- Monitored vital signs of animals during medical procedures and administered basic first aid treatments when necessary.
- Ordered supplies needed for the practice such as medications or medical instruments.
- Adhered strictly to safety protocols while working with hazardous materials such as drugs and chemicals.
- Cleaned and maintained equipment used in veterinary practices such as cages, examination tables, autoclaves.
- Educated clients on proper animal nutrition and preventive health care techniques.
- Assisted with euthanasia when necessary according to veterinarian instructions.
- Participated in educational seminars related to veterinary medicine topics in order to stay up-to-date on current trends and best practices.
- Collected samples of bodily fluids to analyze for parasites or other diseases.
- Greeted visitors and provided them with assistance.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Coordinated with vendors for repairs and maintenance of office equipment.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Monitored office supplies inventory and placed orders when necessary.
- Managed inventory of office supplies and placed orders to ensure adequate stock levels.
- Processed payments and updated accounts to reflect balance changes.
Education
High School Diploma -
First Coast High School
Jacksonville, FL06-1993
Skills
- Scheduling appointments
- Professional Demeanor
- Office Management
- Organization skills
- Security awareness
- Positive and professional
- Mail handling
- Mail distribution
Timeline
Receptionist/Office Manager
Northside Collision and Paint Center
04.2020 - Current
Veterinary Technician/Receptionist
Northside Animal Hospital
03.2013 - 08.2019
High School Diploma -
First Coast High School
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