Vickie Wade

• Conducted exit interviews to identify areas for improvement and retention strategies.
• Developed training programs for managers on conflict resolution, fostering a positive work environment.
• Served as a liaison between employees and management, promoting open communication channels for problemsolving.
• Supported management with disciplinary actions, ensuring adherence to company policies and procedures.
• Managed workplace investigations, maintaining confidentiality and adhering to legal requirements.
• Coordinated recognition programs to celebrate achievements and foster positive morale within the organization.
• Strengthened company culture through the implementation of engagement initiatives and activities.
• Implemented diversity and inclusion initiatives, cultivating an inclusive workplace atmosphere for all employees.
• Reviewed employee handbooks to ensure accuracy and alignment with current employment legislation updates or changes.
• Delivered impactful presentations on employee relations topics at company meetings and events.
• Promoted harmonious working climate to boost morale and productivity.
• Leveraged team exercises, group discussions and videos to instruct participants.
• Processed new hires, transfers, and separations.
• Responded to employee inquiries regarding benefits and other HR topics.
• Scheduled and coordinated interviews between hiring managers and potential candidates.
• Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
• Participated in recruitment and selection process for new hires.
• Set up orientations and initial training for new employees.
• Helped employees register for benefits programs using online portals.
• Participated in job fairs to recruit new talent.
• Converted employee status from temporary to permanent.
• Tracked various statistics and kept detailed records to support human resources department.

I assisted our customers by resolving issues with billing, package claims, and helped set up new shipping centers as needed. I participated in trade shows to showcase our products and maintained customer records while working with account managers to increase our business.