Vickie Williams
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
14
14
years of professional experience
Work History
Sales Manager
Fidelity Memorial Group
Rest Haven Memorial Park
02.2023 - 12.2023
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Attended industry events and conventions to explain sales opportunities.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
- Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
Sales Manager
SCI
Corrigan Corrigan Funeral Home
12.2020 - 01.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
- Built lasting relationships with clients through outstanding customer service interactions.
- Expanded market share through effective prospecting, lead generation, and negotiation skills.
- Increased sales revenue by developing and implementing strategic sales plans for the assigned territory.
- Provided exceptional customer service to existing clients through regular communication and prompt resolution of issues or concerns raised by them.
- Prepared sales presentations for clients showing success and credibility of products.
Sales Manager
Northstar Memorial Group
Sunset Memorial Park/
01.2010 - 02.2021
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
- Enhanced sales team morale and cohesion, organizing team-building activities and maintaining open communication channels.
Education
High School Diploma -
Margaretta High School
Castalia, OHSkills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Motivational Skills
- Product Knowledge
- Sales expertise
- Sales Presentations
- Verbal and written communication
- Sales process
- Sales Planning
- Sales Tracking
- Sales operation
- Goal Setting
- Sales processes
Timeline
Sales Manager
Fidelity Memorial Group
02.2023 - 12.2023
Sales Manager
SCI
12.2020 - 01.2023
Sales Manager
Northstar Memorial Group
01.2010 - 02.2021
High School Diploma -
Margaretta High School