Vickie Wilson

• Disposed of trash and recyclables each day to avoid waste buildup.
• Restocked room supplies such as facial tissues for personal touch with every job.
• Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Supplied clean linens and picked up and delivered soiled linens from residential areas to laundry.

• Maintained calm composure in stressful and hot working conditions while standing for long periods of time.
• Hung, folded and packaged finished articles to deliver to customers.

• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Developed new signature cocktails to support bar marketing brand and increase profits.
• Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
• Trained Number new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
• Generated higher ticket averages by training employees on suggestive up-selling techniques.
• Operated efficiently in high-volume setting to prepare and serve more than Number drinks per hour.
• Increased bar revenue through development and marketing of featured cocktails.
• Kept alcoholic beverages well-stocked and organized to meet expected demands.
• Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
• Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
• Polished glassware, bussed tables and removed debris to keep customer areas clean.
• Set up glassware, liquor and other necessary supplies for special events.
• Managed accurate register and produced daily sales reports backing up inventory usage numbers.
• Recruited and trained new bartenders and barbacks and scouted and auditioned performers for various special events.
• Consulted with managers to organize special events and promotions.
• Upsold daily specials and beverage promotions to exceed daily sales goals.
• Completed regular bar inventories and daily requisition sheets and increased sales and profits.

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• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
• Reduced inventory losses by managing beverage inventory with Software.
• Managed cash and bar revenue during special promotions or sporting events.
• Orchestrated numerous private parties, business meetings and formal engagements.
• Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Kept bar presentable and well-stocked to meet customer needs.
• Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
• Implemented drink prep procedures that significantly reduced wasted stock.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.