Summary
Overview
Work History
Education
Skills
Timeline

Vickie McClain

Normalville,Pennsylvania

Summary

Seasoned Office Administrative Assistant with solid 20-year background in high-volume office settings. Strong regulatory knowledge, multitasking abilities and independent thinking skills devoted to enhancing team performance. Well-organized and hardworking with adaptability and responsiveness for changing demands. Dedicated Office Administrative Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

20
20
years of professional experience

Work History

Guidance Secretary

08.2017 - Current
  • Manage and distribute permanent records for all students as needed.
  • Distribute mailings.
  • Create and maintain various Google calendars within the building.
  • Assist students in applying for college.
  • Schedule and supervise all college visits.
  • Answer and take phone messages for various staff members.
  • Verify dates of graduation for third party employment agencies.
  • Merge and Purge permanent educational records.
  • Update demographic information for incoming students.
  • Assist parents with enrollment of new students.
  • Support and inspect confidential paperwork to outside agencies,-CYS, SSA, Children and Youth.
  • Process and distribute transcripts for students to achieve entrance into various universities.
  • Assist four counselors within the department to resolve various situations within the department.

Secretary

CONNELLSVILLE AREA SCHOOL DISTRICT
Connellsville, PA
03.2004 - Current
  • Organize and maintain student information system.
  • Coordinate data entry, data maintenance, and data correction in student information system and related platforms.
  • Excellent written and verbal skills.
  • Works independently as well as part of a team.
  • Detail oriented.
  • 15 years successful experience with databases, compiling reports, and importing/ exporting data.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Hear and resolve complaints from parents or the public.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.
  • File and maintain confidential records.
  • Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
  • Process and prepare memos, correspondence, travel vouchers, or other documents.
  • Schedule appointments and maintain and update appointment calendars.
  • Manage and update building calendar.
  • Query daily attendance bulletins and distribute to staff.
  • Verify Early dismissals/ bus slips, enter attendance changes into the Powerschool system.
  • Assign and distribute locker list for entire student body.
  • Analyze data to determine answers to questions from customers or members of the public.
  • Keep a current record of staff members' whereabouts and availability.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Hear and resolve complaints from customers or the public.
  • Check completed work for spelling, grammar, punctuation, and format.
  • Receive payment and record receipts for services.
  • File and store completed documents on computer hard drive or disk, and/or maintain a computer filing system to store, retrieve, update and delete documents.
  • Address envelopes or prepare envelope labels, using typewriter or computer.
  • Operate and resupply printers and computers, changing print wheels or fluid cartridges, adding paper, and loading blank tapes, cards, or disks into equipment.
  • Red Cross CPR Certified.
  • First Aid certified.
  • Federal Criminal History Record Checked.
  • Pennsylvania State Criminal Record Clearance.
  • Pennsylvania Child Abuse History Clearance.
  • Passed advanced secretary test for the district four times , earning top scores.
  • Knowledge of Alma, Ed-line, Logic House and Powerschool- (school management systems).
  • Enter and update demographics for 1100 students within Powerschool.

Tour Guide

WESTERN PENNSYLVANIA CONSERVANCY
Pittsburgh, PA
04.2016 - 06.2018
  • Interpret architecture for an international audience.
  • Greet visitors as a representative for Frank Lloyd Wright's Fallingwater.
  • Guide visitors through the house while interpreting the composition and design of the house.
  • Establish and enforce guidelines for proper museum etiquette.
  • Guide tours on a scheduled time frame with accuracy.
  • Active member of the continue education learning group within Fallingwater.

Piyo Live Instructor

SNAP FITNESS
Connellsville, PA
06.2014 - 06.2018
  • Observe participants and inform them of corrective measures necessary for skill improvement.
  • Offer alternatives during classes to accommodate different levels of fitness.
  • Teach proper breathing techniques used during physical exertion.
  • Evaluate individuals' abilities, needs, and physical conditions, and develop suitable training programs to meet any special requirements.
  • Advise clients about proper clothing and shoes.

Library Clerk

06.2013 - 06.2014
  • Instruct patrons on how to use reference sources, card catalogs, and automated information systems.
  • Locate library materials for patrons, including books, periodicals, tape cassettes, Braille volumes, and pictures.
  • Maintain records of items received, stored, issued, and returned, and file catalog cards according to system used.
  • Process new materials including books, audiovisual materials, and computer software.
  • Take action to deal with disruptive or problem students.
  • Schedule, supervise, and train clerical workers, volunteers, student assistants, and other library employees.
  • Manage reserve materials by placing items on reserve for library patrons, checking items in and out of library, and removing outdated items.
  • Register new patrons and issue borrower identification cards that permit patrons to borrow books and other materials.
  • Send out notices and accept fine payments for lost or overdue books.
  • Inspect returned books for condition and due-date status, and compute any applicable fines.
  • Place books in mailing containers, affix address labels, and secure containers with straps for mailing to blind library patrons.

Education

Microcomputer ConceptsExcel 2010Microsoft Word -

Westmoreland County Community College
2010

Eastern Gateway Community College
  • Ohio- Currently enrolled
  • Business Education, with a focus on Hospital Management

    • Typing speed of 65-70 WPM.Knowledge of Medical Terminology and anatomy. -

    West Virginia Career Institute
  • Top Scholarship recipient
  • Highest Honors with the assigned Medical Secretary program

    • Skills

    • Scheduling appointments
    • Clerical
    • CPR Certified
    • Data entry
    • Detail oriented
    • Facsimile machine
    • Filing
    • First Aid
    • Mailing
    • Materials
    • Medical Terminology
    • Excel
    • Mail
    • Microsoft Word
    • Printers
    • Maintain records
    • Switchboard
    • Taking messages
    • Telephone
    • Phone
    • Training programs
    • Typing speed-70 wpm
    • Verbal skills
    • Excellent written composition
    • Confidentiality understanding
    • Prioritization and time management
    • Problem-solving
    • Filing experience
    • Issue response and resolution
    • Schedule management
    • File and data retrieval systems
    • Data entry documentation
    • Directing visitors
    • Routing correspondence

    Timeline

    Guidance Secretary -
    08.2017 - Current
    Tour Guide - WESTERN PENNSYLVANIA CONSERVANCY
    04.2016 - 06.2018
    Piyo Live Instructor - SNAP FITNESS
    06.2014 - 06.2018
    Library Clerk -
    06.2013 - 06.2014
    Secretary - CONNELLSVILLE AREA SCHOOL DISTRICT
    03.2004 - Current
    Westmoreland County Community College - Microcomputer ConceptsExcel 2010Microsoft Word,
    Eastern Gateway Community College - ,
    West Virginia Career Institute - Typing speed of 65-70 WPM.Knowledge of Medical Terminology and anatomy.,

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