Vicky Arias
Rochester,NY
Summary
Experienced professional in overseeing front desk operations and improving visitor satisfaction. Efficiently manages high-volume calls and schedules appointments to streamline office processes. Skilled in organization and communication, creating a warm and inviting atmosphere for all visitors.
Overview
18
18
years of professional experience
Work History
Receptionist/Administrative Assistant
Child Care Council Inc
10.2016 - 10.2022
- Open/Close Reception area, daily mail distribution, maintenance calls/ repairs request
- Answer all incoming calls, voicemails, Interact with providers, and re-direct.
- Track fingerprint daily schedule
- Keep white board updated with daily classes, scheduling,and Data Entry
Administrative Assistant
Bradbury Ridge Apartments
09.2016 - 02.2017
- Responsible for incoming calls, service request, showing apartments, scheduling inspections. Payment collection, bank runs and eviction process.
City Council Clerk
City Of Camden
01.2014 - 12.2016
- Responsible for phone calls, email, calendar, emporiums, commendations, certificates, constituent's complaints, appointment and scheduling meetings.
Administrative Assistant
Ralf's Plumbing, Heating, Electrical & GC Corp
01.2012 - 12.2015
- In charge of all QuickBooks account receivable, account payable, quotes, invoices, billing, email, deadlines, fax, appointment scheduling, mark outs, City
Construction Permits, and Final Inspections. OSHA Certify. Administrative Assistant
Victoria Realty LLC
01.2012 - 12.2015
- In charge of collecting all payments from tenants, showing properties, scheduling meetings. Bookkeeping.
Merchandiser
Standard Merchandise
01.2008 - 12.2012
- Responsible that all products and production where out at the correct time and supervise the workers production.
Pueblo Office Scanning Clerk
Pueblo Supermarket
01.2007 - 12.2008
- Responsible for merchandise and price changes correctly throughout store; shoppers customized and decoration of the store.
Hostess/Server/Cashier
Radisson Ambassador Hotel & Casino
01.2005 - 12.2007
- Responsible to welcome the guest; do check -in and check-outs of the clients, answer multiple phone lines, in charge of cash register and front desk duties.
Education
Hotel Management -
Ponce Puerto Rico University
Ponce, PR01.2006
Skills
- Office Administration & Clerical Support
- Customer Service & Communication
- Scheduling & Calender Management
- QuickBooks & Accounting
- Microsoft Office Suite (word, Outlook, Powerpoint)
- Bilingual (English/Spanish)
- Time Management & Organizational Skills
Timeline
Receptionist/Administrative Assistant
Child Care Council Inc
10.2016 - 10.2022
Administrative Assistant
Bradbury Ridge Apartments
09.2016 - 02.2017
City Council Clerk
City Of Camden
01.2014 - 12.2016
Administrative Assistant
Ralf's Plumbing, Heating, Electrical & GC Corp
01.2012 - 12.2015
Construction Permits, and Final Inspections. OSHA Certify. Administrative Assistant
Victoria Realty LLC
01.2012 - 12.2015
Merchandiser
Standard Merchandise
01.2008 - 12.2012
Pueblo Office Scanning Clerk
Pueblo Supermarket
01.2007 - 12.2008
Hostess/Server/Cashier
Radisson Ambassador Hotel & Casino
01.2005 - 12.2007
Hotel Management -
Ponce Puerto Rico University
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