Overview
Work History
Education
Skills
Timeline
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Vicky Baggett

Wimberley,TX

Overview

41
41
years of professional experience

Work History

Regional Food District Manager

TXB Stores
03.2021 - Current
  • Direct Food Service (Deli) Operations at 17 C-Store Deli's, 2 Hunt Brothers, 8 Subway's, a Church's Chicken and a Papa Johns throughout Central and South Texas to include sales and profitability accountability
  • Oversee the first new build (NTI) the company had after 3 months with the company leading to 4 additional stores
  • Oversee 4 New Deli's (NTI) in 12 months, coordinating logistics, leading recruiting, staffing, training and excellence in Operations for each Deli
  • Attended and Participated in NACS conferences yearly since employment
  • Attended and Participated in NRA conferences yearly
  • Considered a valued member of the team that earned TXB Stores the honor of C-Store of the year for 2023
  • Developed and implemented training for new recipes and new process
  • Integral to the development of new initiatives to include new food products
  • Lead food safety training for all teams
  • Recruit and train 4 District Managers
  • Recruit and Facilitate training of all new Food Service Managers in the Central Texas market
  • Work with third party apps and software: ADP, PDI, Focal Point, BoHA, NCR and other POS systems

Trainer, Food District Manager

Fiesta RG Dba Pollo Tropical And Taco Cabana
06.2014 - 08.2020
  • Performed all duties of a District Manager for two QSR chains
  • Sales, Profitability, Food Safety, Employee and Guest Safety, recruiting, training and performing to high level of excellence
  • Moved to Austin and took role of Field Trainer for Austin/San Antonio market
  • Conducted comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development.
  • Collaborated with subject matter experts to create accurate and up-to-date content for training sessions.
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
  • Delivered dynamic presentations to facilitate learning and retention among diverse audiences.
  • Led and Proctored ServSafe Food Manager and Food Handler Certifications
  • Onboarded all new Managers in the area
  • Facilitated training of all New Managers, utilizing training, test and observation
  • Ensured consistent messaging across all training materials by adhering to corporate branding guidelines.
  • Managed multiple projects simultaneously, maintaining strict deadlines and high-quality deliverables.

Director of Training

Furr's Restaurant
02.2010 - 06.2015
  • Developed training for all Restaurants, Cafeterias and Buffets
  • Facilitated all Manager training and career development
  • Developed video training, Operations Manual and written Training for all aspects of the restaurants
  • Engaged with industry Trainers through membership in CHART
  • Engaged and involvement with WFF Women's Foodservice Forum

Regional Director

Furr's Family Dining
08.1982 - 02.2010
  • District Manager over as many as 22 locations doing sales volume of 1.6 to 5 million a year
  • Promoted to Director of Training in 2010

Education

High School Diploma -

Bartlett High School
Anchorage, AK

UNLV
Las Vegas, NV

Skills

  • Leadership Development
  • Work independently with little supervision
  • Training development and facilitation
  • Deep Experience in Restaurants collaborating with Finance, Training, Human Resources, Real Estate, Building Design
  • Work with outside Vendors for food products and services

Timeline

Regional Food District Manager

TXB Stores
03.2021 - Current

Trainer, Food District Manager

Fiesta RG Dba Pollo Tropical And Taco Cabana
06.2014 - 08.2020

Director of Training

Furr's Restaurant
02.2010 - 06.2015

Regional Director

Furr's Family Dining
08.1982 - 02.2010

High School Diploma -

Bartlett High School

UNLV

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Vicky Baggett