Vicky Blair
Smyrna,DE
Summary
Experienced in administrative support, receptionist duties, and secretarial tasks with a strong skill set and proven track record of success. Keen eye for detail and exceptional organizational abilities. Effectively managed multiple tasks and responsibilities simultaneously. Proficient in various office software and systems. Adept at coordinating schedules, managing correspondence, and facilitating smooth office operations. Known for professionalism and excellent communication skills. Committed to providing exceptional customer service and ensuring a positive experience for all stakeholders.
Overview
9
9
years of professional experience
Work History
Data Entry/Website Maintenance
Electric Motor Wholesale/B2B Commercial Systems. Inc.
03.2021 - 09.2024
- Ensure product data is up to date on the company website
- Access various Manufactures website to retrieve current information on products
- Enter new product into Quickbooks and make sure pricing is correct
- Add new products to company website
- Update product description, attributes, search engine title & description as needed
- Make Product Information Packages by getting pertinent information from various Manufacturers' Websites
Patient Coordinator/Office Manager
TriCounty Pain Management
05.2017 - 05.2019
- Greeted and checked in patients
- Scheduled follow-up appointments
- Maintained all electronic/paper charts for patients for 2 offices
- Maintained electronic charts 5 offices
- Verified claim/insurance benefits for several offices
- Sent patients' records to anyone that requested them
- Assisted with billing issues
- Maintained office supplies
- EMR system: Eclipse
Medical Receptionist
Urology Associate of Dover
06.2015 - 01.2016
- Checked patients in: collecting co-pays and verified demographics
- Checked patients out: scheduled follow-up appointments, scheduled any testing that was needed, collected copays and write up lab and radiology scripts -per Doctor's orders
- Verified eligibility for health benefits through NaviNet and DMP
- Verified Demographic
- Referred patients to other doctors per Doctor's orders
- Remained compliant to all HIPPA regulations
- Reconcile all co-pays, patient payments and balances at the end of the business day
- EMR used Rexpert & Urochart
Education
Associates of Science - Criminal Justice
Atlantic Community College
Mays Landing, NJAdministrative Medical Assistant - Certificate -
Pennco Tech
Blackwood, NJ09.2010
Business Major -
Egg Harbor Township High School
Egg Harbor Twp., NJ06.1985
Skills
- Power BI proficiency
- Insurance verification
- Office management
- Front desk operations
- Data entry
- Telephone etiquette
- Patient confidentiality
- Document management
- Clerical support
Timeline
Data Entry/Website Maintenance
Electric Motor Wholesale/B2B Commercial Systems. Inc.
03.2021 - 09.2024
Patient Coordinator/Office Manager
TriCounty Pain Management
05.2017 - 05.2019
Medical Receptionist
Urology Associate of Dover
06.2015 - 01.2016
Associates of Science - Criminal Justice
Atlantic Community College
Business Major -
Egg Harbor Township High School
Administrative Medical Assistant - Certificate -
Pennco Tech
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