VICKY BRILL

• Managed and motivated 55 direct department employees and 300+ total store to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Maximized performance by monitoring daily activities and mentoring team members.
• Maintained professional, organized, and safe environment for employees and patrons.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Improved customer satisfaction through staff training in customer service and product knowledge.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Maximized sales by creating innovative visual merchandising displays and store layouts.
• Assisted in the opening of 4 new stores

* Resigned my position with SSP American to stay home and take care of my father that was suffering from a terminal illness. I returned to work after his passing.

• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.

• Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
• Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
• Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
• Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
• Streamlined operations for faster order processing by updating warehouse layout and organization.
• Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
• Over seen Operation of production kitchen with 3 kitchen
• Managed 200+ employees of total operations

* Stayed home to take care of my mother that was suffering from a terminal illness. I returned to work after her passing.

• Proven ability to learn quickly and adapt to new situations.

• Facilitated delivery of dispatched loads by assigning boards and developing contingency plans.
• Implemented staff training programs to enhance employee skills, productivity, and overall job satisfaction.
• Managed a full service production kitchen for 27 restaurants and retail units.
• Developed new menu and product role out
• Restaurant and retail operations of 27 units
• Inventory control, and P & L budget responsibilities
• Opened 5 new restaurants
• Planned freight loads and coordinated with drivers to achieve accurate, timely delivery of products.
• Managed complex terminal projects from inception to completion, ensuring timely delivery and stakeholder satisfaction throughout the process.