Vicky Cacho
The Bronx,NY
Summary
Enthusiastic and customer-focused professional with a strong background in interpersonal communication and problem-solving. Eager to leverage a passion for building client relationships and strong multitasking abilities to deliver exceptional shopping experiences.
Overview
4
4
years of professional experience
Work History
Volunteer
One Love Community Fridge
Brooklyn, New York
03.2026 - 04.2026
- Managed community refrigerators by organizing inventory, discarding expired items, and replenishing with fresh stock
- Supplied and maintained critical food provisions in pantries and refrigerators throughout Bedford-Stuyvesant
- Collaborated with fellow volunteers on diverse tasks to ensure the success and smooth operation of local community initiatives
Salon Assistant
Summer Youth Employment Program
The Bronx, New York
07.2025 - 08.2025
- Welcomed clients warmly upon arrival and managed incoming phone inquiries.
- Accurately prepared and mixed color formulations based on stylist specifications.
- Kept styling shelves fully stocked and neatly organized.
- Ensured a sanitary environment by sweeping, laundering linens, and sterilizing equipment.
Fast Food Cashier
Yankee Stadium
The Bronx, New York
01.2023 - 08.2023
- Performed cash, card, and check transactions to complete customer purchases
- Provided clear communication with kitchen staff regarding
- special requests or dietary restrictions, ensuring customer
- satisfaction with their meals.
- Processed refunds and exchanges in accordance with company
- policy.
- Resolved customer complaints promptly, maintaining a positive
- dining experience for all patrons.
Intern
Yankee Stadium
The Bronx, New York
03.2023 - 05.2023
- Evaluated customer needs and feedback to drive product and service improvements.
- Analyzed problems and worked with teams to develop solution
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
School Janitor
Summer Youth Employment Program
The Bronx, New York
07.2022 - 08.2022
- Ensured a clean and safe environment by executing daily janitorial tasks, including sweeping, mopping, and surface sanitization.
- Managed inventory effectively to maintain optimal supply levels for standard daily routines and special cleaning projects.
- Fostered positive professional relationships and open communication with school administration and faculty to address concerns promptly.
Education
Bachelor of Arts - Literature, Writing, And Publishing
St. Francis College
Brooklyn, NY05-2027
High School Diploma -
Bronx Collaborative High School
The Bronx, NY07-2023
Skills
- Problem-Solving
- Customer Service
- Return and Exchange
- Processing
- Price Verification
- Team Collaboration
- Multi-tasking
- Customer Relations
- Refunds and exchanges
- Cleaning
- Responsible
- Flexible
Timeline
Volunteer
One Love Community Fridge
03.2026 - 04.2026
Salon Assistant
Summer Youth Employment Program
07.2025 - 08.2025
Intern
Yankee Stadium
03.2023 - 05.2023
Fast Food Cashier
Yankee Stadium
01.2023 - 08.2023
School Janitor
Summer Youth Employment Program
07.2022 - 08.2022
Bachelor of Arts - Literature, Writing, And Publishing
St. Francis College
High School Diploma -
Bronx Collaborative High School