Vicky Caicedo
The Bronx,NY
Summary
Hardworking and passionate job seeker with strong organizational skills eager to learn, growth and secure entry-level in the aviation field. Ready to help team achieve company goals. and compliance with the FAA regulations and company rules.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Aircraft Interior Technician
Steven Aerospace and Defense System
02.2025 - Current
- Correctly and safely used variety of hand tools, saws and cutting equipment to carry out job duties.
- Measured, cut and sewed materials to fit specifications.
- Padded seats and arms with batting and cardboard.
- Stretched and tacked fabric into place.
- Planned and paced work efficiently in order to meet daily, weekly, project, or production goals.
- Recognized and reported defective material and equipment to shift supervisor.
- Received and processed both written and verbal instructions, prints and work orders.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Switchboard Operator/Receptionist
Medalliance Medical Health Services
07.2024 - 02.2025
- Connected callers with appropriate professional, department, or business.
- Documented messages and forwarded to correct individual.
- Assisted colleagues with achieving task requirements, aiding team productivity and performance.
- Resolved customer issues and complaints promptly and politely, upholding satisfaction.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed multi-line phone system and pleasantly greeted patients.
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Supported office staff and operational requirements with administrative tasks.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Received and routed laboratory results to correct clinical staff members.
- Performed various administrative tasks by filing, copying and faxing documents.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Prepared and processed patient referrals and transfer requests.
Customer Service Representative
United Airlines
09.2023 - 04.2024
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Prepared customer invoices, accepted payments, and processed refund and cancellation requests.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
- Excellent communication skills, both verbal and written.
- Assisted customers with seat availability, gate announcements and flight status to increase boarding efficiency.
- Managed passenger check-in by verifying customers' travel documentation.
- Monitored gate areas and addressed security situations with management.
- Disbursed and recorded appropriate gate passes.
Aircraft Interior Technician
NETJETS (Classic Interior)
03.2023 - 09.2023
- Structural Repairs and Modifications
- Interior Modifications
- Carpet Installation
- Cutting Carpet
- Major and Minor Repair
- Applying New Veneer
- Re-Toning Aircraft Wood
- Fabricate from Scratch
- Galleys
- Refreshments Centers
- Entertainment Cabinets
- Conference Tables
- Bulkheads and Doors
- Drink Rails
- Plating and Latch
- Customization
- Fabrication of Custom Wine Racks and Drawer Inserts
Aircraft Interior Technician
BOMBARDIER
05.2022 - 08.2022
- Perform maintenance, modifications, including interior modifications support for Bombardier Learjet, Challenger, and Global aircraft
- Fabricate, install and refurbish aircraft interior equipment and furnishings per work order or customer request
- This included items such as carpeting and upholstery on seats, card tables, side panels, glare shield, and aircraft cabinets
Aircraft Interior Technician
ASCENT AVIATION SERVICE
02.2022 - 05.2022
- Cleaning of inter parts
- Installation and adjustment of aircraft seats, panels, glare shield, seat belts, and visors
- Remove and adjust decorative materials on interior parts including but not limited to fabrics, leather, foam, carpet and matting
- Aircraft interiors and assemblies
- Install carpets, headliners, window panels, assemblies
- Removed and Install Insolation on Aircraft Boeing 747, 777, 737
- Preform Avionics training on wiring lines, EWIS and troubleshooting lines with no current or service
- Installed a GPS line and a Wi-Fi line
- Test the wiring lines to make sure runs properly and were in the best conditions to continue services
Education
ENGLISH AS SECOND LANGUAGE -
HOUSTON COMMUNITY COLLEGE
01.2013
HIGH SCHOOL DIPLOMA - undefined
COLEGIO HEISENBERG DE BOGOTA
01.2006
Skills
- Collaborative Teamwork
- Effective Organizational Skills
- Proficient in Hand Tools
- OSHA 30-Hour Certification
- Flagging Safety Certification
- Class C Driver License
- Fluent In Multiple Languages
- Proficient in Insulation Techniques
Certification
- Ossa 30hrs Training - 2024
- Osha Flagger Training - 2024
Languages
Spanish
Native or Bilingual
English
Full Professional
Sign Language
Limited Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
RemoteOn-SiteHybridImportant To Me
Company CulturePersonal development programsCareer advancementFlexible work hoursQuote
It is never too late to be what you might have been.
George Eliot
Interests
Growing in the aviation field
Software
Microsoft Office
Internet explorer
Timeline
Aircraft Interior Technician
Steven Aerospace and Defense System
02.2025 - Current
Switchboard Operator/Receptionist
Medalliance Medical Health Services
07.2024 - 02.2025
Customer Service Representative
United Airlines
09.2023 - 04.2024
Aircraft Interior Technician
NETJETS (Classic Interior)
03.2023 - 09.2023
Aircraft Interior Technician
BOMBARDIER
05.2022 - 08.2022
Aircraft Interior Technician
ASCENT AVIATION SERVICE
02.2022 - 05.2022
HIGH SCHOOL DIPLOMA - undefined
COLEGIO HEISENBERG DE BOGOTA
ENGLISH AS SECOND LANGUAGE -
HOUSTON COMMUNITY COLLEGE
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