Vicky Cairns
Niles,OH
Overview
5
5
years of professional experience
Work History
Pediatric Clinic Nurse
Madigan Army Medical Center, MAMC
10.2017 - 06.2022
- Developed strong relationships with patients'' families by addressing concerns promptly and providing consistent communication regarding treatment plans.
- Provided emotional support to patients and their families during critical situations, demonstrating empathy and understanding.
- Served as a liaison between hospital departments during patient transfers or referrals, facilitating smooth transitions for both patients and providers.
- Improved patient satisfaction by providing compassionate and individualized care to pediatric patients.
Education
BA Psychology/Nursing - Nursing/Psychology
Youngstown State University
Youngstown, OH06.1981
Skills
- Customer Needs Assessment
- Goal-Oriented
- Customer Complaint Resolution
Accomplishments
Retired nurse with excellent customer service for 45 years Looking for part time job working with a team and delivering customer service
Timeline
Pediatric Clinic Nurse
Madigan Army Medical Center, MAMC
10.2017 - 06.2022
BA Psychology/Nursing - Nursing/Psychology
Youngstown State University
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