Vicky Castano
Tenafly,NJ
Summary
Energetic and multilingual Service Worker with dynamic customer service and communication skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.
Overview
15
15
years of professional experience
Work History
Private Nanny
Amos
11.2018 - Current
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Conducted regular safety checks and maintained a clean, hazard-free environment for the children at all times.
- Promoted healthy eating habits by preparing nutritious meals and snacks on a daily basis.
- Assisted with homework and school projects, fostering a love for learning in the children.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
Barista
Bread Boutique Cafe
01.2019 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Delivered excellent customer service experiences by addressing concerns promptly and professionally.
Home Health Aide
J. Samuels
01.2010 - 10.2018
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Improved patient well-being by providing compassionate and attentive personal care.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
Education
Associate of Arts - Business Administration
Bergen Community College
Paramus, NJ05.2003
Skills
- Customer Service
- Public Speaking
- Teamwork and Collaboration
- Adaptable and Flexible
- Attention to Detail
- Issue Resolution
Languages
Spanish
Native or Bilingual
Timeline
Barista
Bread Boutique Cafe
01.2019 - Current
Private Nanny
Amos
11.2018 - Current
Home Health Aide
J. Samuels
01.2010 - 10.2018
Associate of Arts - Business Administration
Bergen Community College
Similar Profiles
STEPHANIE SMITHSTEPHANIE SMITH
Shift Supervisor at AmosShift Supervisor at Amos
Elvin AgayevElvin Agayev
Lift Equipment Inspector at AMOSLift Equipment Inspector at AMOS
PEYTON MALINAPEYTON MALINA
Apprentice Electrician at Amos ElectricApprentice Electrician at Amos Electric