Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Vicky Chaidez

Norwalk,CA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Assistant position. Ready to help team achieve company goals. Energetic individual with expertise resolving supply chain issues through effective problem solving. Confident Distribution Center Manager ensuring that all processes run smoothly in an effort to meet company objectives and initiatives.

Overview

5
5
years of professional experience

Work History

Distribution Center Manager

Project Cannabis
02.2021 - 06.2023
  • Increased distribution center efficiency by streamlining workflows and optimizing staff scheduling.
  • Reduced order processing times with the implementation of a new inventory management system.
  • Managed daily operations, ensuring accuracy and timeliness of all shipments to customers.
  • Coordinated with suppliers to maintain optimal levels of stock, reducing costs and avoiding stockouts.
  • Implemented safety protocols for employees, resulting in fewer accidents and improved overall safety record.
  • Developed strong relationships with transportation partners to ensure on-time delivery and cost-effective shipping solutions.
  • Mentored team members, leading to increased productivity and job satisfaction among staff.
  • Oversaw budget planning, achieving cost savings while maintaining high service standards for customers.
  • Collaborated with sales teams to support promotional activities, ensuring adequate product availability during peak periods.
  • Optimized space utilization within the warehouse using data-driven analysis techniques for efficient storage of inventory items.
  • Implemented continuous improvement initiatives that led to streamlined processes and increased overall productivity.
  • Spearheaded recruitment efforts for the Distribution Center team, selecting highly skilled candidates who contributed positively towards achieving company goals.
  • Created and maintained a positive work environment, promoting strong teamwork and employee engagement.
  • Managed both inbound and outbound deliveries to verify orders were picked and shipped on time or swiftly and correctly placed into inventory.
  • Immediately addressed logistical issues and applied remediation techniques.
  • Implemented safety guidelines for warehouse and trained employees on applicable policies.
  • Supervised team of 75 employees and oversaw all activities for 177 square foot warehouse.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Developed and maintained knowledgeable and productive team of employees.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Reviewed and negotiated contracts with carriers to optimize shipping costs.
  • Divided and categorized cargo received and redirected shipments in response to customer requests.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Organized records of vehicles, schedules and completed orders.
  • Promoted brand at industry events and through ongoing networking efforts.

Dispatch Manager

Eaze
08.2018 - 02.2021
  • Improved dispatch efficiency by implementing new scheduling and routing strategies.
  • Streamlined communication processes for better coordination between drivers, customers, and warehouse staff.
  • Reduced response times with effective dispatcher training and timely decisionmaking.
  • Enhanced customer satisfaction by addressing issues promptly and providing accurate delivery updates.
  • Increased on-time deliveries through meticulous route planning and continuous monitoring of driver performance.
  • Managed a team of dispatchers, fostering a collaborative work environment to ensure smooth operations.
  • Developed contingency plans for unexpected events, minimizing disruptions to daily operations.
  • Established strong relationships with vendors, negotiating contracts that benefited both parties in terms of cost savings and reliability.
  • Supported the implementation of new technology systems designed to enhance dispatch operations' overall efficiency and effectiveness.
  • Reported to management operational activities and maintained current records.
  • Motivated staff to deliver high-level dispatch support while successfully meeting departmental goals.
  • Recruited, interviewed and selected employees in compliance with hiring practices and minimum standards of qualification and recommended personnel for promotion, demotion or reclassification to meet staffing requirements.
  • Tracked and reviewed charts, graphs, schedules and other statistics to to maximize on-time performance, minimize customer wait times and service disruptions.
  • Drove sales by delivering expert customer service support for escalated, ongoing or specialized issues.
  • Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
  • Answered phone calls and responded to customer emails.
  • Scheduled deliveries and pickups according to customer needs.
  • Monitored vehicle locations to coordinate timely arrivals.
  • Managed customer accounts and invoicing.
  • Monitored and tracked dispatch communication systems.
  • Communicated with warehouse staff to facilitate proper loading and unloading of orders.

Education

Associate of Science - Business Administration And Management

Cerritos College
Norwalk, CA
08.2014

Skills

  • Worker Safety Procedures
  • Team Supervision
  • Coaching and Mentoring Initiatives
  • Cost Analysis
  • Inventory Management
  • Incoming Shipments Review
  • Loss Prevention
  • Project Planning
  • Outgoing Shipments Oversight
  • Continuous Improvement
  • Warehouse Staff Management
  • Shipping and Receiving
  • Staff Supervision
  • Logistics Analysis
  • Daily Operations Management
  • Data Entry
  • Delivery Scheduling
  • Staff Management
  • Expense Tracking
  • Distribution Coordination
  • Quality Control
  • Order Fulfillment
  • Data Analysis
  • Logistics Coordination
  • Organizational Skills

Languages

Spanish
Native or Bilingual

Timeline

Distribution Center Manager

Project Cannabis
02.2021 - 06.2023

Dispatch Manager

Eaze
08.2018 - 02.2021

Associate of Science - Business Administration And Management

Cerritos College

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Vicky Chaidez