Dynamic individual with hands-on experience in 10 years and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
2025
2025
years of professional experience
Work History
BUDGETING
Accomplishments, and Related Skills:
PROJECT MANAGEMENT: Administer multifaceted projects, ensuring timely completion and quality deliverables
Regulate budget planning, resource allocation, and team coordination for efficient project execution
Oversaw project lifecycles, from initiation to closure, adhering to established timelines and milestones
AND FINANCIAL MANAGEMENT: Control budgets for projects, optimizing resource utilization and minimizing cost overruns
Recruited and trained staff and volunteers to upgrade collective team skills.
Supervise financial data, identifying trends and opportunities to improve fiscal performance
Implemented cost-effective strategies, resulting in substantial savings without compromising project objectives.
Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
Facilitated criminal background check process for new hires.
Conducted confidential investigations of discrimination, harassment and workplace violence.
PROGRAM DIRECTOR
AmeriCorps
Accomplishments, and Related Skills:
PROGRAM LEADERSHIP & OVERSIGHT: Provide oversight and management of the, program(s) in Georgia while managing a team of 4-8 staff to support up to 63 full-time AmeriCorps members and ensure proper reporting and documentation
Mentored team members for professional development, resulting in increased productivity and job satisfaction.
Lead strategic planning and execution for program growth and site promotion; Serve as a spokesperson for OWL AmeriCorps programs to a variety of audiences, including partners, Georgia Commission, potential funders, public officials, and others.
STRATEGIC DATA ANALYSIS
Analyzed extensive datasets to derive actionable insights, driving informed decision-making
Leveraged data-driven metrics to evaluate project performance and identify areas for improvement
Prepared quarterly performance
reports, regional data analysis, and memos for monthly Broward Workforce Development Board meetings
RESOURCE ALLOCATION: Allocated resources efficiently, matching skills and capacity to project requirements
Oversaw resource
utilization, ensuring maximum productivity and cost-effectiveness
Developed and revised policies and procedures to improve
operations, streamline processes for frontline staff, and increase overall performance.
WIOA YOUTH SUPERVISOR & WIOA YOUTH
Broward County
Hours Per Week: 40, Accomplishments, and Related Skills:
CONTRACT MANAGEMENT AND RESOURCE OPTIMIZATION: Administered and regulated contractual agreements with external
partners, tracking compliance and performance
Efficiently allocated resources, budgets, and assets to meet contractual objectives
Foster cooperation among partners and stakeholders, ensuring seamless delivery of WIOA youth services.
Program
One World Link, National AmeriCorps
07.2022 - Current
Hours Per Week: 40
Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
Coordinated company-wide events such as town hall meetings or wellness activities, boosting employee morale and fostering a sense of community within the organization.
PROGRAM LEADERSHIP & OVERSIGHT: Provide oversight and management of the AmeriCorps program(s) in Georgia while managing a team of 4-8 staff to support up to 63 full-time AmeriCorps members and ensure proper reporting and documentation. Lead strategic planning and execution for program growth and site promotion; Serve as a spokesperson for OWL AmeriCorps programs to a variety of audiences, including partners, Georgia Commission, potential funders, public officials, and others.
AMERICORPS GRANT OVERSIGHT: Maintain sound organizational management and documentation systems and practices compliant with federal laws and regulations, Corporation for National and Community Service (CNCS) requirements, and Iowa Georgia on Volunteer Service (ICVS) policies and procedures. Define and revise a theory of change to ensure alignment of program activities with long-term results, including performance measures with outcomes. Actively participate in managing the budget of the program while working cooperatively with staff to develop practices that effectively plan for and manage program funds.
SITE MANAGEMENT AND SUPPORT: Ensure site accountability to the program expectations and requirements as outlined in the site agreement. Develop strong partnerships with partners to support overall program goals, ensure fidelity to program model, and promote quality member experiences. Ensure proper training and monitoring of sites. Facilitate structured site visits with legislators and program supporters at key sites to educate interested parties on the program model.
Conducted confidential investigations of discrimination, harassment and workplace violence.
Streamlined HR processes for increased operational efficiency through the development of standard operating procedures.
Processed unemployment claims and acted as company representative at unemployment hearings.
Liaised with HR and payroll to coordinate and manage employee leaves of absence.
PROGRAM MANAGER
Broward County
12.2018 - 12.2019
Vicky C
Saget, Resume
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Extensive experience in project and team leadership, ensuring efficient program delivery
Comprehensive knowledge of relevant regulations and compliance requirements in the program's domain
Okay to contact this Supervisor: Yes | Lotus Holem: (Contact: 574-220-0463)
Career Source Broward - Workforce Innovation Opportunity Act (WIOA) Adult The program, Hours Per Week: 40, Accomplishments, and Related Skills:
PROGRAM PLANNING AND EXECUTION: Drove strategic program planning, aligning objectives with organizational goals
Orchestrated seamless program execution, ensuring adherence to timelines and quality standards
Directed resource allocation to optimize efficiency and achieve successful program outcomes.
Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
Conducted confidential investigations of discrimination, harassment and workplace violence.
Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
PROGRAM MANAGER / DIRECTOR
CareerSource Broward /EmpHire
06.2015 - 09.2016
Accomplishments, and Related Skills:
PROGRAM MANAGEMENTAND IMPLEMENTATION: Directed management and execution of federally funded AmeriCorps Program grant, spanning multiple service sites in Broward County
Acted as the primary contact for federal audits, crafting site agreement contracts, and overseeing staffing for a team of 81 volunteer members, from recruitment and onboarding to disciplinary actions
Executed the coordination of service projects that culminated in 3,000 hours of valuable community service
TALENT ACQUISITION AND SUPERVISION: Engaged in recruitment, selection, and supervision of an 81-member workforce under the AmeriCorps Grant, ensuring the right individuals were in place to drive program success
Crafted training materials, impactful presentations, and compelling talking points to meet the stringent mandatory training requirements set by the Corporation for National and Community Service and support Capitol Hill visits by Broward Workforce Development Board members
COMPLIANCE AND STAKEHOLDER ENGAGEMENT: Ensured compliance with grant regulations and cultivated strong stakeholder relationships throughout the program's lifecycle
Developed and managed site agreement contracts, demonstrating unwavering commitment to transparency and accountability
Contributed to the planning, management, analysis, and continuous improvement of grant budget, fostering a foundation of fiscal responsibility and efficiency
Vicky C
Saget, Resume
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KEY ACCOMPLISHMENTS:
Executed grant management, achieving 100% volunteer recruitment rate, onboarding, and supervising 81 members
Coordinated service projects, delivering 3,000 hours of community service, strengthening local community bonds and impact
Initiated training materials and Capitol Hill presentations, optimizing AmeriCorps grant budget management through thorough planning, monthly analysis, and revisions
KNOWLEDGE, SKILLS, ABILITIES:
Adept at managing program budgets, optimizing resource allocation, and ensuring cost-effective program implementation
Demonstrated expertise in risk assessment and mitigation strategies to ensure program success and sustainability
Skilled in building and maintaining strong relationships with government agencies, local partners, and industry stakeholders
Okay to contact this Supervisor: Contact Yes | Supervisor: Ron Moffet (Contact: 954:202-3830)
Conducted exit interviews to gather valuable feedback from departing employees, identifying areas for improvement in retention efforts.
Evaluated job descriptions regularly to maintain consistency across departments while ensuring accurate reflection of position duties and responsibilities.
Assisted with benefits administration, ensuring accurate enrollment information and timely processing of changes.
Managed employee compensation plans.
Filed employee paperwork in compliance with state and federal regulations.
Mediated conflicts between employees when necessary by effectively addressing concerns through impartial investigations and resolutions.
Streamlined HR processes for increased operational efficiency through the development of standard operating procedures.
Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Completed human resource operational requirements by scheduling and assigning employees.
Created and delivered HR training sessions to staff, managers and executives.
COACH AND OUTREACH COORDINATOR
CareerSource Broward /EmpHire, Broward County
03.2014 - 06.2015
Well-versed in crafting and implementing program policies and procedures to enhance operational efficiency
Competency in managing program staff and fostering a productive and collaborative work environment
Profound understanding of best practices in program development and management to achieve desired outcomes
Okay to contact this Supervisor: Contact Yes | Supervisor: Ron Moffet (Contact: 954:202-3830), Hours Per Week: 40
WIOA YOUTH SUCCESS, Accomplishments, and Related Skills:
RECRUITMENT AND TRAINING: Spearheaded recruitment, training, and supervision of 9 WIOA Youth Success Coaches and Job
Developers, enabling support for 300+ youth in post-secondary training, essential services, and job placements
Enhanced the skills and expertise of the team, fostering the success of underprivileged youth in Broward County
Vicky C
Saget, Resume
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PROGRAM DEVELOPMENT AND ASSISTANCE: Provided invaluable technical assistance and facilitated program development for
WIOA grantees throughout the grant life cycle
Orchestrated pivotal initiatives in enrollment, job placement, and literacy for disadvantaged youth residing in Broward County's highest poverty zip codes
QUALITY ASSURANCE AND COMPLIANCE OVERSIGHT: Monitored participant files on a monthly basis, ensuring adherence to staff compliance and maintaining quality assurance in program operations
Elevated the standards of accountability and integrity within the program, ensuring it met the highest benchmarks for success
KEY ACCOMPLISHMENTS:
Formulated recruitment, training, and supervision of 9 Workforce Innovation and Opportunity Act (WIOA) Youth Success Coaches and Job Developers, assisting 300+ youth with post-secondary training enrollment, support services, and job placements, achieving 300% youth enrollment increase
Catalyzed 3250% increase in WIOA Work Experience Program participant enrollment, from 4 to 130, within just 3 months of assuming the role of Supervisor and directed technical assistance and program development for WIOA grantees
Led major enrollment, job placement, and literacy initiatives for disadvantaged youth in Broward County's highest poverty zip codes, facilitating community awareness through 50+ events and monthly monitoring for staff compliance and quality assurance
KNOWLEDGE, SKILLS, ABILITIES:
Adept at providing tailored coaching and outreach services to empower youth and foster personal and professional development
Well-versed in workforce Innovation and Opportunity Act (WIOA) regulations to ensure program adherence to set guidelines
Skilled in developing program evaluation metrics and outcome measurement frameworks to assess impact and effectiveness
Okay to contact this Supervisor: Yes | Jason Saunders: (Contact: 954:202-3830)
Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
Coordinated implementation of people-related services, policies and programs through departmental staff.
PSYCHOSOCIAL GROUP LEADER / BEHAVIOR TECHNICIAN
Smith Communities Mental Health, Broward County
03.2013 - 03.2014
Hours Per Week: 40, , and Related Skills:
CLINICAL RESPONSIBILITIES: Conducted assessments of client behavior, resulting in development of highly effective, individualized behavior intervention plans
Achieved significant progress in addressing psychosocial challenges by skillfully implementing evidence- based therapeutic techniques
Utilized data-driven decision-making, analyzing behavioral data to fine-tune interventions
Gathered and scrutinized data to monitor behavioral advancements, making necessary adjustments
Collaborated seamlessly with multidisciplinary teams to deliver comprehensive, personalized client support
DOCUMENTATION AND REPORTING: Demonstrated proficiency in maintaining accurate and detailed records of client progress and behavior data, leading to improved treatment precision
Enhanced treatment effectiveness by communicating with supervisors and clinicians to update strategies based on evolving client needs
KEY ACCOMPLISHMENTS:
Facilitated psychosocial rehabilitation sessions for high-risk Florida Department of Juvenile Justice and special needs K-12 youth, achieving a 90% engagement rate and reducing behavioral incidents
Implemented behavior modification and therapeutic techniques in the daily curriculum, resulting in improvement in emotional regulation among participants
Skilled in conducting group therapy sessions, behavior assessments, and implementing evidence-based interventions, while effectively communicating and collaborating with multidisciplinary teams
Capable of fostering a supportive and inclusive environment, promoting positive social interactions, and adapting treatment strategies to accommodate the unique psychosocial needs and cultural sensitivities of clients
Okay to contact this Supervisor: Yes | Supervisor: Rodney Johnson (Contact: 754-214-9857)