Vicky DeFee

RESPON

• Demonstrated flexibility in adapting to unique client requests while maintaining professional standards throughout each job assignment.
• Reduced allergens in living spaces by performing deep-cleaning tasks, including dusting, vacuuming, and mopping.
• Received positive feedback from clients due to the timely completion of scheduled cleanings without compromising quality standards.
• Enhanced client satisfaction by providing thorough commercial and residential cleaning services.
• Enabled a smooth transition for clients during relocation by providing move-in and move-out cleaning services tailored to their specific needs.
• Achieved high levels of cleanliness by staying up-to-date on industry best practices and applying them consistently across various settings.
• Provided excellent communication with clients regarding scheduling changes or specific service requirements based on individual preferences or property conditions.
• Took pride in contributing to the creation of welcoming living and working spaces, boosting client morale and satisfaction.
• Managed inventory of cleaning supplies, ensuring adequate stock for all assigned tasks without overspending on materials.
• Supported clients'' health and well-being by ensuring consistently sanitized living and working environments.
• Gained repeat business through exceptional performance and building strong relationships with satisfied customers over time.
• Improved the appearance of residential properties, leading to increased property value and marketability.
• Upheld company reputation through exceptional customer service and consistent delivery of high-quality results.

• Reduced falls risk for patients by consistently providing vigilant supervision and assistance with mobility.
• Demonstrated strong observational skills, promptly reporting any changes in patient condition or behavior to appropriate medical personnel.
• Increased patient morale through engaging conversation and companionship throughout their hospital stay.
• Enhanced patient comfort by attentively monitoring and addressing individual needs during hospital stays.

• Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
• Answered multi-line phone system and enthusiastically greeted callers.
• Maintained daily report documents, memos and invoices.
• Scheduled appointments and conducted follow-up calls to clients.
• PREPARED TAXES
• PUTTING CLIENTS RECEIPTS ON SPREADSHEET

TAKING IN AND TAGGING CLOTHES . BAGGING CLOTHES . WORKING FRONT END COUNTER . TAKING CUSTOMER MONEY AND MAKING CHANGE . SOMETIMES STEAMED CLOTHES . WHATEVER NEED TO BE DONE .

• Retrieved items for customers and verified prices.
• Removed trash, swept, and mopped floors for professional appearance.
• Handled fragile items with care, minimizing damages during the bagging process and increasing overall customer satisfaction.
• Maintained a clean and orderly work area, adhering to company guidelines and ensuring a safe environment for both employees and customers.
• Collaborated with team members to identify areas of improvement within the bagging process, leading to more efficient workflows.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Addressed customer needs and made product recommendations to increase sales.
• Answered questions about store policies and addressed customer concerns.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Improved store atmosphere with thorough and prompt cleaning of checkout area.
• Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
• Managed cash drawer accurately, ensuring all transactions balanced at end of day.