Vicky Garcia
Perris,CA
Summary
Dynamic and results-oriented professional with extensive experience in warehousing and customer service, notably with Supreme HR Services. Excelled in enhancing operational efficiency and team collaboration, demonstrating exceptional problem-solving and organizational skills. Proven track record in improving shipment accuracy and fostering positive customer interactions, contributing to increased loyalty.
Overview
19
19
years of professional experience
Work History
General Laborer
Supreme HR Services
10.2021 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Participated in ongoing training programs to continuously improve skills related to warehousing operations and best practices.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Assisted with the implementation of new processes or systems within the warehouse, adapting quickly to changes in order to maintain productivity levels.
- Prepared orders for shipment by carefully selecting items from storage locations according to pick lists.
- Performed inventory control, such as counting, and stocking merchandise.
- Supported team members in completing tasks efficiently, fostering a collaborative work atmosphere.
- Checked packages and merchandise for damage and notified vendors.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Supported successful team performance with effective communication and collaboration during high-volume periods.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Consistently lifted materials weighing as much as 50 pounds.
- Passionate about learning and committed to continual improvement.
Warehouse General Laborer
Select Staffing Agency
11.2016 - 12.2017
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Assembled products when necessary, adhering to high-quality standards while maintaining production timelines.
- Prepared orders for shipment by carefully selecting items from storage locations according to pick lists.
- Operated RF scanners to track merchandise and verify contents of containers.
- Consistently lifted materials weighing as much as 50 pounds.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Assembled pallets and crates for secure transportation of materials.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
Restaurant Server
Canton Chinese Restaurant
03.2014 - 11.2015
- Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
- Served food and beverages promptly with focused attention to customer needs.
- Used POS system to enter orders, process payments and issue receipts.
- Bussed and reset tables to keep dining room and work areas clean.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Adhered to strict cash handling policies, ensuring accurate transactions during payment processing at shift end.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Contributed to inventory management by monitoring stock levels.
- Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
- Worked flexible schedule and extra shifts to meet business needs.
- Handled cash with high accuracy and took care to check bills for fraud.
- Met customer call guidelines for service levels, handle time and productivity.
Restaurant Server
Cathy Garden Restaurant
01.2006 - 12.2007
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and drinks.
- Worked well in a team setting, providing support and guidance.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Met customer call guidelines for service levels, handle time and productivity.
Education
High School Diploma -
Rubidoux High School
Riverside, CA06-2005
Skills
- Problem-Solving
- Safety Procedures
- Organization
- Pallet Jack Handling
- Warehouse Organization
- Warehouse Safety
- Sorting and Labeling
- Package handling
- Order Picking
- Material Handling
- Packaging and Labeling
- Order Processing
- Problem-solving skills
- Telephone Etiquette
- Assist callers
Languages
Spanish
Native or Bilingual
Timeline
General Laborer
Supreme HR Services
10.2021 - Current
Warehouse General Laborer
Select Staffing Agency
11.2016 - 12.2017
Restaurant Server
Canton Chinese Restaurant
03.2014 - 11.2015
Restaurant Server
Cathy Garden Restaurant
01.2006 - 12.2007
High School Diploma -
Rubidoux High School
Similar Profiles
Shyam S NairShyam S Nair
Development Executive at THE SUPREME HR ADVISORY PTE. LTD.Development Executive at THE SUPREME HR ADVISORY PTE. LTD.
DANIELA PONCE COTSDANIELA PONCE COTS
Registered Behavior Technician at Miami Supreme Home ServicesRegistered Behavior Technician at Miami Supreme Home Services
Greisy Oller-RodriguezGreisy Oller-Rodriguez
Register Behavior Technician at Miami Supreme Home ServicesRegister Behavior Technician at Miami Supreme Home Services