Vicky Garey
Kingsley
Summary
Dynamic credentialing professional with over 20 years of experience, including a pivotal role at SCP Health. Expert in quality assurance and compliance, ensuring accurate provider data and timely credentialing. A collaborative team player with strong organizational skills, adept at managing complex processes while maintaining confidentiality and fostering provider relations.
Overview
40
40
years of professional experience
Work History
Medical Staff Liaison
SCP Health
Traverse City
02.2010 - Current
- Collaborated with healthcare professionals to collect essential credentialing documents.
- Managed databases to track provider credentials and their expiration timelines accurately.
- Guided providers on necessary documentation to ensure timely credentialing completion.
- Evaluated credentialing applications for accuracy and completeness.
- Managed re-credentialing applications for current providers in compliance with contract standards.
- Supported responses to external inquiries about credentialing details.
- Tracked and documented certification and credentialing processes.
- Ensured accuracy of provider data by maintaining detailed entries in credentialing system.
- Collaborated with medical staff services and risk management to address verification process issues.
- Conducted verification of criminal histories, licenses, and board certifications.
Credentialing Consultant
Emergency Consultants, Inc.
Traverse City
06.2005 - 02.2010
- Collaborated with physicians to ensure timely completion of hospital applications.
- Managed confidential files related to each provider's credentials.
- Monitored and tracked progress of credentialing applications to ensure timely completion.
- Provided guidance and advice to providers on the credentialing process.
- Created and maintained records for all providers in accordance with the organization's standards.
- Maintained database of provider information, including contact details and licensure expiration dates.
- Performed primary source verifications such as criminal histories, licenses and board certifications.
- Ensured strict confidentiality of provider information in accordance with HIPAA regulations.
- Monitored expiration of licenses and certifications, notifying providers of renewal requirements.
Mailroom Coordinator
Emergency Consultants, Inc.
Traverse City
06.2004 - 06.2005
- Managed daily mail distribution for staff and various departments.
- Coordinated shipping and receiving of packages using tracking software.
- Ensured proper handling of confidential documents and sensitive materials.
- Assisted in organizing bulk mailings for company communications.
- Maintained inventory of mailing supplies and ordered as needed.
- Greeted visitors and answered incoming calls professionally and courteously.
Retail Management
Meijer
Traverse City
07.1986 - 06.2004
- Fostered a collaborative work environment through effective communication and support.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Recruited and hired qualified candidates to fill open positions.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
Retail Sales Associate
Meijer
Traverse City
07.1985 - 07.1986
- Assisted customers with product selection and inquiries in a fast-paced retail environment.
- Maintained cleanliness and organization of sales floor and merchandise displays.
- Operated cash register efficiently during high-volume transaction periods.
- Collaborated with team members to restock shelves and manage inventory levels.
- Provided excellent customer service, addressing concerns and resolving issues promptly.
Education
High School Diploma -
Kingsley Area High School
Kingsley, MI06-1984
Skills
- Quality assurance in credentialing
- Monitoring adherence to regulations
- Knowledge of credentialing compliance
- Provider relations
- Strong focus on accuracy
- Over 15 years of remote work experience
- 20 years of credentialing experience
- Team player
- Attention to detail
- Effective communication
- Time management
- Proficient in Microsoft Outlook/Word/Excel
- Multitasking
- Work independently
- Collaborative team member
- Strong organizational skills
- Effective time management
Affiliations
- spending time with family
- travel to warm climates
Timeline
Medical Staff Liaison
SCP Health
02.2010 - Current
Credentialing Consultant
Emergency Consultants, Inc.
06.2005 - 02.2010
Mailroom Coordinator
Emergency Consultants, Inc.
06.2004 - 06.2005
Retail Management
Meijer
07.1986 - 06.2004
Retail Sales Associate
Meijer
07.1985 - 07.1986
High School Diploma -
Kingsley Area High School
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