Years of Professional experience
Vicky Hopewell Turner
Management
Monett,MO
Summary
To pursue my career with a strong growing company where I can demonstrate my abilities
to their fullest.
Overview
20
20
Work History
Store Manager, General and Operation Manager
Dollar General
, MO
11.2017 - 11.2018
- Responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support
- Recruit, select and retain qualified employees according to federal and state labor laws and company policies ensure store is properly staffed
- Provide proper training for employees; conduct performance evaluations; identify gaps for appropriate solutions and/or counseling, up to and including termination
- Make recommendations regarding employee pay rate and advancement
- Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security, and policies
- Ensure that the store is appropriately staffed and effectively opened and closed each day
- Open a minimum of two times per week; close a minimum of two times per week
- Evaluate operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors
- Order to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction, and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/ cycle counts
- Facilitate the efficient staging, stocking, and storage of merchandise by following defined company work processes.
Sales Manager
Lowe's Home Improvement
Springfield, MO
05.2007 - 06.2017
- Provide excellent service to our customers, customer service of all departments
- Assist with phone calls outbound and inbound
- Verify accuracy of special orders of customers
- Make calls to vendors to process orders, update date of arrival and confirm orders
- Record notes on verification of orders timely
- File all paperwork accurately
- Manage schedules of departments
- Ordering, verify department inventory orders, update stock ordered, shipped, received through phone calls to vendors
- Complete inventory orders, shrink, and forecast to budget
- Consistently exceed yearly forecast in sales in each department I have managed
- Complete weekly inventory of department
- Maintain department safety and operational responsibilities.
Education
Bachelor's Degree - Business Management
San Diego State Univ
Associates Degree - Child Development
San Diego State Univ
High School Diploma - undefined
Palomar College
undefined
Vista High School
Timeline
Store Manager, General and Operation Manager
Dollar General
11.2017 - 11.2018
Sales Manager
Lowe's Home Improvement
05.2007 - 06.2017
Bachelor's Degree - Business Management
San Diego State Univ
Associates Degree - Child Development
San Diego State Univ
High School Diploma - undefined
Palomar College
undefined
Vista High School
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