Professional with strong background in executive support, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes.
Overview
18
18
years of professional experience
Work History
Executive Assistant, Team Lead
PIMCO
07.2018 - Current
Managed all communication channels, including emails, phone calls, reports, and internal correspondence, to ensure clarity and efficiency
Acted as a gatekeeper for internal and external contacts, fostering professional interactions with vendors, colleagues, and clients
Provided top-tier administrative support to executives, handling sensitive information with confidentiality and discretion
Coordinated multiple executive calendars, managing schedules and communications across global time zones
Led and managed special projects, conducting research, preparing presentations, and proofreading drafts for client communications
Addressed daily challenges proactively, resolving issues independently or consulting with executives as needed
Analyzed situations, identified root causes, and devised creative solutions to improve processes and solve problems
Organized and facilitated various meetings, including client meetings, team discussions, interviews, offsite events, and management sessions across time zones
Tracked and managed executive expenses, ensuring accuracy and timely reporting
Processed and reviewed expense reports, maintaining compliance and accuracy in line with company policies
Coordinated domestic and international travel arrangements, optimizing travel itineraries across time zones
Planned and executed quarterly offsite team events to promote collaboration, team-building, and organizational cohesion
Led and mentored junior staff, overseeing workload distribution and supporting the execution of special projects
Maintained and optimized the administrative support team’s structure and workflow to ensure efficiency and productivity
Reviewed and approved expense reports, ensuring precision and adherence to company policies and guidelines
Executive Assistant to President & CEO
Novare National Settlement Service
06.2017 - 03.2018
Acted as the main liaison between the President & CEO and internal/external clients, ensuring effective communication and coordination
Managed executive inboxes, prioritizing and responding to messages, including emails, faxes, and letters
Maintained the executive's calendar, scheduling meetings and conference calls, and providing necessary background information
Coordinated domestic and international travel arrangements, including air, ground, and hotel bookings, ensuring comprehensive itineraries
Prepared, submitted, and reconciled travel and general expense reports, maintaining accuracy and compliance
Approved expense reports, maintaining financial oversight and accuracy
Monitored project deadlines and provided status updates on ongoing initiatives
Managed team work and vacation hours, overseeing overtime and maintaining accurate records
Provided guidance on corporate policies and procedures, ensuring compliance across teams
Organized team-building events, company-wide holiday parties, and social functions for the executive team
Developed and edited executive presentations, including PowerPoint materials for internal and external stakeholders
Took and distributed meeting notes, preparing and disseminating agendas, notices, and minutes
Coordinated board meetings, including scheduling, venue confirmation, AV setup, and catering arrangements
Managed competing priorities and complex tasks independently, ensuring efficient operations
Routed contracts and invoices for payment, and reconciled expenses and budgets
Oversaw onsite vendor management to ensure smooth office operations
Handled office management duties, including ordering supplies, coordinating with landlords, and managing space improvements across multiple locations
Executive Assistant to CMO
The Word & Brown Companies
03.2007 - 02.2017
Maintained executive schedules and managed travel-related arrangements
Assisted with executive email inboxes, prioritizing and helping with responses
Prepared, submitted, and reconciled travel and general expense reports
Handled proprietary information with strict confidentiality
Managed relationships with external vendors
Developed and edited executive presentations, creating PowerPoint presentations for internal and external business partners
Scheduled on-site meetings and conference calls, managing meeting logistics, and sending materials for review prior to meetings
Took and distributed meeting notes, and prepared and disseminated records such as agendas, notices, and minutes
Organized on and off-site meetings, coordinating catering, attendee schedules, conference rooms, and technical needs, as well as managing other logistics
Planned team-building events
Managed team work hours and vacation calendars
Provided data and information on corporate policies and procedures, travel policy, human resources issues, hiring, facilities, and new employee orientation
Monitored project progress, deadlines, and communicated progress in real-time
Reconciled expenses and budget
Analyzed budget and prepared reports of year-to-date versus projections
Created purchase orders, coded invoices, routed contracts for approval, and submitted for payment