Vicky Landers

Streamlined utility billing processes to ensure timely bill delivery and payment collection.

• Managed daily accounts receivable transactions, maintaining accurate financial records.
• Reviewed aging reports to prioritize collections and minimize outstanding balances.
• Communicated payment terms while addressing inquiries regarding outstanding invoices.
• Monitored overdue accounts, generating past due notices and contacting delinquent customers.
• Served as public relations representative for city hall, boosting community engagement through service.
• Developed strategies to enhance payment collection rates and optimize billing operations.
• Processed payroll using advanced systems, ensuring accuracy in employee timecards and attendance records.

I am a certified trainer NRYCS. I provide training to bridge resource parents.

• Facilitated classroom discussions to encourage critical thinking and participation.
• Guided families through the adoption process and provided emotional support.
• Educated clients on adoption laws, procedures, and potential challenges.
• Coordinated with social workers and legal professionals to facilitate adoptions.

I was responsible for supervising visitations between foster children and bio parents. I also was responsible for maintaining all the child welfare files and permanent planning reviews. Also had numerous child welfare responsibilities.