Summary
Overview
Work History
Education
Skills
Accomplishments
EMPLOYMENT HISTORY
Interests
Timeline
Generic

Vicky Lynn Jones

Guthrie,OK

Summary

Looking to obtain a challenging position as a sales representative where my training experience will be utilized within a company that has great opportunity for growth.

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

42
42
years of professional experience

Work History

Sales Representative

  • Demonstrated and sold new product lines to general merchandise managers coordinating sale strategies based on individual stores clientele
  • Communicated and sought feedback from managers to ensure customer satisfaction
  • Stayed abreast of merchandise expertise in order to provide the best customer service and sales support

Manager

  • Examined merchandise to ensure that it is correctly priced and displayed and that it functions as advertised
  • Acted as liaison by maintaining constant communication between 20+ stores in order to ensure inventory is stocked and presented as designed.
  • Responsible for upkeep and efficient operation of floral department

Merchandiser

  • Arranged properties, furniture, merchandise, backdrops, and other accessories, as shown in prepared sketches so that they are appealing to shoppers
  • Cut new products to the specifications shown in the Plan-O-Gram
  • Insured that store was properly stocked by placing orders for products when supplies became depleted

Overnight Stocker

Walmart
06.2021 - Current
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Assisted customers by finding items quickly to boost store satisfaction rates.

Overnight Remodel Associate

Apollo Retail Services
07.2019 - 05.2021
  • Assisted management in implementing store layout changes, leading to improved navigation for customers.
  • Facilitated smooth transitions between old and new layouts, providing clear communication with day shift staff regarding completed tasks.
  • Participated in ongoing training opportunities provided by the company, refining skills necessary for successful execution of future remodeling projects.
  • Minimized potential hazards for fellow associates and customers alike through diligent attention to detail while handling heavy items or operating machinery.
  • Increased store efficiency by rearranging merchandise and adjusting shelving according to planograms.
  • Maintained safety standards during overnight shifts, contributing to a secure work environment for all employees.
  • Improved store appearance by efficiently executing overnight remodeling tasks.

Reset Merchandiser

Rmsi Retail Merchandising
01.2018 - 08.2019
  • Optimized product placement within stores by analyzing sales data and adjusting layouts accordingly.
  • Safeguarded company assets by adhering to loss prevention policies during reset projects.
  • Boosted customer engagement with eye-catching displays that showcased new products or current promotions.
  • Ensured accurate inventory levels with routine cycle counts and reconciliations.
  • Traveled to assigned location using personal vehicle, showed up time, and worked efficiently to complete jobs.
  • Supported fellow team members in achieving project deadlines by lending assistance when needed, fostering a collaborative environment.

Merchandiser

Mondelez International
10.2016 - 12.2017
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.

Reset Merchandiser

Sas Retail Merchandising
11.2015 - 08.2016
  • Reset specific store departments or entire stores and fully set up new stores according to planograms.
  • Expedited completion of reset projects through meticulous organization and prioritization of tasks.
  • Changed shelves, racks, and displays to meet new schematic designs.
  • Improved product visibility by strategically placing merchandise on shelves according to planograms.
  • Arranged consistent shelves, bins, and racks at [Number] locations by following established planograms.

Sales Representative

TTI
12.2007 - 09.2008
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.

Merchandiser

Cosmo Store Services
05.2004 - 09.2007
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Verified products appeared at correct locations in proper quantities.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.

Merchandiser

TSA Distributing
07.2000 - 10.2004
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Boosted sales by implementing effective merchandising strategies and visually appealing displays.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Verified products appeared at correct locations in proper quantities.
  • Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.

General Merchandiser Manager

Alpha Beta / Ralph’s Grocery Chain
06.1983 - 06.2000
  • Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
  • Pushed and stocked product in multiple departments and consistently met time targets.
  • Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
  • Managed store layouts by placing in-demand products in areas visible to customers to maximize sales.
  • Maintained a safe shopping environment by adhering to company guidelines regarding cleanliness, health, and safety standards.
  • Communicated effectively with colleagues at all levels of the organization, fostering teamwork and promoting a positive work atmosphere.
  • Conducted regular price audits to maintain accurate pricing information for all products on display.
  • Worked with department managers to maintain adequate inventor for regular and promotional demand.
  • Maintained superior customer service levels by prioritizing customers' needs over merchandising assignments.
  • Ensured timely replenishment of stock on shelves by coordinating with inventory management teams.
  • Helped customers select merchandise by offering multiple product options fitting specific needs.
  • Managed inventory levels efficiently, ensuring consistent stock availability for high-demand products.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Interacted with guests in friendly and knowledgeable way.

Education

High School Diploma -

Bolsa Grande High
Westminster, CA
06-1983

Skills

  • 20 years in the retail industry
  • Possesses a hard work ethic
  • Confidant and dependable
  • Interpersonal communication skills
  • Effective selling techniques
  • Committed to quality customer service
  • Customer service
  • Customer relationship building
  • Sales expertise
  • Product and service knowledge
  • Relationship building
  • Upselling and cross selling
  • Product and service sales
  • Sales presentations
  • Customer needs assessment
  • Sales strategy development

Accomplishments

  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Achieved [Result] through effectively helping with [Task].

EMPLOYMENT HISTORY

  • 2019 - Present Apollo Store Merchandising - Tampa, FL Reset Merchandiser
  • 2018 - 2019 RMSI Retail Merchandising - Livermore, CA Reset Merchandiser
  • 2016 - 2017 Mondelez Nabisco, Phoenix, AZ Sales Representative
  • 2015 - 2016 SAS Retail Merchandising Merchandiser
  • 2008 - 2015 Private Caretaker - Garden Grove, CA Property Management
  • 2007 - 2008 TTI - Anderson, SC Sales Representative
  • 2004 - 2007 Cosmo Store Services - Orange, CA Stocker
  • 2000 - 2004 TSA Distributing - Lake Forest, CA Sales Representative
  • 1983 - 2000 Alpha Beta / Ralph’s - Fountain Valley, CA General Merchandise Manager

Interests

  • I enjoy helping others and giving back to the community
  • Watching Movies and TV Shows
  • Strategy Games
  • Swimming
  • Coding and Programming
  • Fashion and Style
  • Enjoy hobbies that combine physical activity with outdoor exploration

Timeline

Overnight Stocker

Walmart
06.2021 - Current

Overnight Remodel Associate

Apollo Retail Services
07.2019 - 05.2021

Reset Merchandiser

Rmsi Retail Merchandising
01.2018 - 08.2019

Merchandiser

Mondelez International
10.2016 - 12.2017

Reset Merchandiser

Sas Retail Merchandising
11.2015 - 08.2016

Sales Representative

TTI
12.2007 - 09.2008

Merchandiser

Cosmo Store Services
05.2004 - 09.2007

Merchandiser

TSA Distributing
07.2000 - 10.2004

General Merchandiser Manager

Alpha Beta / Ralph’s Grocery Chain
06.1983 - 06.2000

Sales Representative

Manager

Merchandiser

High School Diploma -

Bolsa Grande High

Work Type

Full Time

Work Location

On-Site

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