Victoria Perez
Ocala,FL
Summary
Accomplished ESOL Paraprofessional and Office Manager with a proven track record at Marion County Public Schools and Design & Stonework. Excelled in creating supportive learning environments and managing sensitive information, demonstrating exceptional organizational and multilingual communication skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Always hardworking and passionate about my job who has maintained strong organizational skills, eager to accept new challenges, and ready to step in to help my team whenever possible.
Overview
29
29
years of professional experience
Work History
ESOL Paraprofessional
Marion County Public Schools
08.2008 - Current
- Coordinated with other professionals such as counselors or social workers to provide a comprehensive support system for ESOL students and their families.
- Assisted in administering assessments and collecting data, tracking student progress and identifying areas for improvement.
- Promoted a positive learning environment by fostering cultural sensitivity and respect among students and staff.
- Created engaging activities that supported language development while also reinforcing content knowledge in various subjects.
Office Manager
Design & Stonework
01.1996 - 01.2006
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
Associate of Arts - Stenography
Ward Stone College
Miami, FLSkills
- Parent, therapists-teacher communication and IEP verbatim translation/interpretation
- Critical thinking development
- Customer service
- Organizational skills
- Office administration
- Clear oral/written communication
- Billing
- Clerical support
- Conflict management
- Training and coaching
- Technical support
- Banking operations
Timeline
ESOL Paraprofessional
Marion County Public Schools
08.2008 - Current
Office Manager
Design & Stonework
01.1996 - 01.2006
Associate of Arts - Stenography
Ward Stone College
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