Experienced warranty processing professional with robust background in managing claims, documentation, and compliance. Known for strong team collaboration and adaptability to changing needs, ensuring reliable support and effective communication. Proficient in data entry, customer service, and problem-solving, consistently driving results and meeting high standards.
Experienced with warranty coordination, ensuring timely and accurate claim processing. Utilizes strong organizational and communication skills to maintain efficient workflow and resolve customer issues. Track record of implementing process improvements and fostering positive client relationships.
Processed dealer claims by collaborating with Forest River dealers and vendors.
Reviewed detailed submissions from dealers and unit owners to assess warranty coverage.
Researched claims thoroughly to ensure valid warranty payments.
Coordinated return parts logistics and scheduled vendor inspections and pickups.
Trained new members of warranty team to enhance operational effectiveness.
Worked as purchasing agent.
Worked as purchasing agent.