Overview
Summary
Work History
Education
Timeline
Generic

Vicky Robinson

Elkhart,IN

Overview

26
26
years of professional experience

Summary

Experienced warranty processing professional with robust background in managing claims, documentation, and compliance. Known for strong team collaboration and adaptability to changing needs, ensuring reliable support and effective communication. Proficient in data entry, customer service, and problem-solving, consistently driving results and meeting high standards.

Experienced with warranty coordination, ensuring timely and accurate claim processing. Utilizes strong organizational and communication skills to maintain efficient workflow and resolve customer issues. Track record of implementing process improvements and fostering positive client relationships.

Work History

Warranty Processor

FOREST RIVER CORPORATION
08.2019 - 05.2024

Processed dealer claims by collaborating with Forest River dealers and vendors.

Reviewed detailed submissions from dealers and unit owners to assess warranty coverage.

Researched claims thoroughly to ensure valid warranty payments.

Coordinated return parts logistics and scheduled vendor inspections and pickups.

Trained new members of warranty team to enhance operational effectiveness.

Warranty Coordinator

Dynamax Corp.
05.1998 - 01.2008

Worked as purchasing agent.

  • Facilitated smooth operations through accurate tracking of purchase orders, invoices, and payments.
  • Contributed to a positive work environment through collaboration, professional development, and open communication among team members.
  • Maintained complete documentation and records of all purchasing activities.
  • Ensured timely delivery of materials through effective planning and coordination with suppliers.
  • Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
  • Reduced lead times by implementing strategic inventory management practices.

Purchasing Agent

Dynamax Corporation
05.1998 - 01.2008

Worked as purchasing agent.

  • Facilitated smooth operations through accurate tracking of purchase orders, invoices, and payments.
  • Contributed to a positive work environment through collaboration, professional development, and open communication among team members.
  • Maintained complete documentation and records of all purchasing activities.
  • Ensured timely delivery of materials through effective planning and coordination with suppliers.
  • Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
  • Reduced lead times by implementing strategic inventory management practices.

Education

General And Economics

Concord High School
Elkhart, IN
05.1979

Timeline

Warranty Processor

FOREST RIVER CORPORATION
08.2019 - 05.2024

Warranty Coordinator

Dynamax Corp.
05.1998 - 01.2008

Purchasing Agent

Dynamax Corporation
05.1998 - 01.2008

General And Economics

Concord High School
Vicky Robinson